CAROL EDMONDS

**** ******* ******

Philadelphia, PA 19149

215-***-****

ac7ocp@r.postjobfree.com

Objective

To obtain a position in a retail environment where my customer relations skills can be utilized to enhance the company’s brand name and products.

Skills & Abilities

Seasoned customer service representative

Strong interpersonal communication skills

Trouble-shooting experience

Organizational skills

Experience

Customer Service Representative

Flynn & O’Hara

Responsibilities included answering inbound calls, as well as contacting customers regarding status of items and shipment notifications. Additional clerical tasks were performed as needed.

Telephone Sales/Customer Care Representative

Bodek & Rhodes

Responsibilities included processing orders for imprintable accessories to be worn or carried by participants in athletic or promotional events, arranging return of unused or defective merchandise, and notifying clients of incomplete orders due to stock discrepancies.

Showroom Support Associate

Silver Wallcovering, Inc.

Responsibilities included greeting and seating clients.

Education

Frankford High School – High School Diploma

Oxford Avenue & Wakeling Street

Philadelphia, PA 19124

References

Maryalice Hunt

Patient Access Coordinator

Jeanes Hospital

267-***-****