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Manager Customer Service

Location:
Harrisonburg, Virginia, United States
Salary:
64000
Posted:
November 14, 2018

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Resume:

Andreas A. McCrea Sr.

**** ******* **** **, ************, VA 22802

Email: ac7o7n@r.postjobfree.com

Phone:540-***-****

Professional Profile Career Objective

Use my experiences and education to progress into upper management level in the area of culinary arts. Certifications

● Professional Baking and Culinary Arts

● Sanitation

● Food and Beverage Management

● Restuarant Management

Skills Summary

• Staff Training/Development • Persistence • Customer Service/Relations

• Critical Thinking • Initiative • Menu/Daily Planning

• Decision Making • Multi-tasking

Education 1988-1991 Walbrook High School Degree Baltimore,

MD

1999-2001 Baltimore International Culinary College Certificate Baltimore, MD

Professional Experience Health care Service Group

HARRISONBURG, VA

October 2017 - Present

Account Manager

Labor Control

● Staff Development and Training

HACCP, FIFO

● Food Cost

● Menu Planning

● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better

Campus Cooks Charlottesville VA November 2015 - May 2017 Unit/Manager

Providing quality food service for the client

● Daily professional interactions with students

Online food ordering

● Inventory and receiving deliveries

● Menu Planning and Budget & Accounting

● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better.

Sodexo USA (Humana) Miami, FL November 2014 – August 2015

Chef/Manager

● Labor Control

● Staff Development and Training

HACCP,FIFO

● Food Cost

● Menu Planning

● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better.

Sage Dining Services Miami, FL October 2010 – October 2014 Executive Chef

● In charge of preparing Breakfast, Lunch, and Dinner o La Cart style

o Specialty Diets

● Labor Control

● Staff Training and Development

● Menu Planning

● In charge of catering prepartions and needs

● Temperature control and HACCP procedures

Westside Regional Medical Miami, FL October 2010 - November 2008 Lead Cook

● Prepared Breakfast, Lunch, and Dinner

o Prepared for Hospital Patients and Staff

● Labor Control

● Staff Training and Devleopment

● Daily Menu Planning

● HACCP procedures and temperature control

Kris Leigh Living Facility Baltimore, MD November 2005 - October 2006 Chef Manager

● Daily Menu Planning

o Prepared Breakfast, Lunch, and Dinner

o Speciality Diets for residents

● Responsible for staff training and development

● Labor Control

● Cost Control

Baltimore County Public Schools Baltimore, MD January 1998 – October 2005 Kitchen Manager

● Prepared Breakfast and Lunch to be ready everyday to be served on the hotline

● HACCP procedures amd Temperature Controls

● In charge of all end of day procedures

o Cleaning and restoring to be ready for the next business day



Contact this candidate