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Medical Sales Representative

Atlanta, GA
November 14, 2018

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Curriculum Vitae

Gretchen Yeates

**** ****** ***** *****

Atlanta, GA 30328

Mobile: 770-***-****


Short Biography & Objective

Hello, I am a focused, results-driven, highly self-motivated individual actively seeking a new role with increased fiscal and management responsibilities, greater earnings potential and more opportunities to showcase my creativity, energy and innovative spirit. I’d like to work for a company that is looking for a dedicated, creative and accountable team member who is an expert in their field and who also is an excellent problem solver and educator. I am an extremely dedicated and hard-working employee and thrive in an environment where teamwork and collaboration are essential aspects of doing business. I have worked in Pharmaceutical Sales for the past 15 years. What I have loved about this work is learning all about the many aspects of this ever-evolving industry; assimilating that information and knowledge and presenting it clearly and concisely to clients; being a product and team evangelist; and having the ability to be mobile! The mobility aspect of sales naturally complements my energy level and my strong desire to actively interact with professionals and peers in many disciplines. I have a reputation for consistently meeting the most challenging business goals and objectives with superior results. This in part is why I am now in pursuit of a role with greater responsibility and with greater compensation. I have a proven and verifiable record of exceeding performance standards and enhancing productivity. Plus, I am uniquely qualified and capable of motivating my team members to enhance shared productivity goals and morale.

This may stem from the Teaching and Training experience I acquired early in my career, and which I have applied ever since to my sales roles: presenting, explaining and simplifying complex information; engaging individuals and audiences in a positive manner; and encouraging and welcoming feedback and communication from my diverse array of clients and constituents. I have a well-demonstrated ability to develop and implement highly successful short- and long-term goals and to meet all administrative demands with regards to budgeting, time management and business specifications. In addition, I am highly skilled at goal-oriented strategic planning and working with people and teams to successfully implement those goals. Plus, I fully understand that enthusiasm is essential to life and work well lived. Perhaps this is redundant, but I want to sincerely communicate how much I enjoy interactions with people, that I am a skilled problem solver, and I have an excellent aptitude for planning, strategy and training in addition to the rigors of managing and meeting sales quotas, and I possess extraordinary organization, management and people skills! Curriculum Vitae Gretchen Yeates page 2

Personal Statement

With a firm commitment to expand the responsibilities and earnings potential in my career, I am currently seeking an opportunity that will combine my talents, people skills and personality to enhance the strategic planning, growth and revenue objectives of an organization. I also wish to secure a role that will serve to mentor new hires and peers in the mission of a company. I make the extra effort to learn all I can about an industry, its many facets and intricacies of operation and the variables necessary for success. My 15 years in business sales for the pharmaceutical industry, coupled with my early career experience as an effective educator, provide me with a unique blend of practical and pragmatic skills, complemented by a passion for creativity and innovation. Skills

• Highly effective sales professional

• Often selected by executive leadership to

represent company, division and/or region

• Effective communicator

• Expert public speaking and presentation skills

• Developing impactful sales presentations

• Excellent budget, time management,

performance and resource management skills

• Award-winning performance

• Skilled contracts negotiator

• Business planning skills

• Sales management skills

• Team building and facilitating teamwork


• Cross-functional team leadership

• Exceptional organizational skills

• High energy with a strong work ethic

• Sales and marketing business acumen

• Technology savvy

• Strategic planning

• Customer relationship management

• Customer service excellence and customer

satisfaction accolades (numerous)

• Creative problem solving

• Total office call selling

Education and Licenses

Georgia State University, B.A. – Atlanta, Georgia

Bachelor of Arts: Major – Education, 3.55 GPA

Dekalb Community College, Associates Degree – Lawrenceville, Georgia Associates Degree: Teacher Education, 3.34 GPA

University of Georgia – Athens, Georgia

Employment History

March 2004 to February 2018

AstraZeneca Pharmaceuticals – Senior Pharmaceutical Sales Specialist RESPONSIBILITIES:


• Demonstrate leadership skills and experience to create and deliver meaningful presentations, facilitate Q&A sessions, address concerns and properly respond to customer feedback in a compliant and ethical manner

• Build and maintain lasting customer relationships

• Exceptional interpersonal and collaboration skills to serve diverse range of customers and peers

• Demonstrate astute business acumen and strong analytical and problem-solving skills SALES

• Extensive experience in total office call selling to Family Practice, Internal Medicine, Cardiology, Pediatrics, ENT, GI and Endocrinology medical offices

• Expanded knowledge of medical terms and diagnostic procedures related to various medical disciplines

• Effective communication to describe, educate and ensure comprehension of complex clinical and scientific features for a variety of products

• Accelerate territory performance through results- and goal-oriented selling and leadership Curriculum Vitae Gretchen Yeates page 3

• Produce superior results by anticipating customer needs and developing creative solutions to increase customer satisfaction and sales revenue


• Conceptualize and draft short- and long-term strategic business plans

• Demonstrate expert budgeting, time and resource management skills

• Excellent written and verbal communication skills KEY ACHIEVEMENTS:


• Selected by executive management to:

o Lead district as "Compliance Champion"

o Lead district as "Access and Affordability Champion" o Lead district as "Sales Analytics Champion"

o Represent district on "Regional Voice Team"

• Nominated by district peers and management and won prestigious "Leader Among Peers Award"

• Selected by executive management to fill coveted role of premier "Diabetes Sales Specialist" in the Atlanta region

• Selected by executive management to conduct Regional Tutorial Workshops for all sales representatives, on creating and pulling-through Individual Development Plans and Business Scorecards (workshops increased participate rate by 67%)

• Nominated by senior leader to be 1 of 50 CV representatives in the U.S. to represent AZ in the Crestor/Atacand booth at the 2006 AHA Convention attended by 4,850 physicians (physician interaction goal improved 105% over previous year)


• Successfully launched and sold diverse range of products targeting Cardiovascular, GI, Respiratory and Diabetes diseases

• Received exceptional annual reviews, with designations of "Distinguished," "Exceeds," and "Valued Performance" among all categories of evaluation

• Recipient of multiple performance awards, including "Circle of Excellence Elite Award," for top 10% sales performance ranking in the nation

• Awarded highest number of “Being the Best" district awards, as nominated by peers and management, and approved by executive management

• Consistently met or exceeded 100% of target portfolio goals: 104.53% (2015); 111.36% (2016); 108.72% (2017)

• Won "2016 Q4 Sprint to the Finish" contest for highest regional portfolio NBRx share growth over baseline

• Won "2017 Farxiga Acceleration Contest" in Q2, for #1 NRx Volume growth in region over baseline

• Inherited troubled territory in Q1/2016 performing at 32.42% ... and grew territory to 143.03% by end of Q2/ 2016 January 2002 to April 2004

Lilburn Middle School – Language Arts and Science Teacher KEY RESPONSIBILITIES & ACHIEVEMENTS:

• Selected by administrators to create and organize language arts curriculum used by all 6th grade teachers

• Successfully trained and certified all teachers on use of the curriculum

• Selected to provide specialized instruction and tutoring beyond mainstream classroom curriculum

• Selected by peers and administrators to represent school at county meetings and workshops

• Developed and implemented a successful student mentoring program, resulting in academic improvements and increased standardized test scores across all subject areas Curriculum Vitae Gretchen Yeates page 4

October 2000 to August 2001

Mount Vernon Family Medicine – Office Manager


• Integral role in opening new medical office that exceeded the number of projected new patients by 46%

• Successfully interviewed, hired, trained and set goals for office staff

• Created marketing and advertising campaign exceeding projected results

• Developed and implemented policy and procedures handbook for new office

• Successfully negotiated contracts with 3rd party vendors resulting in more optimal benefits September 1993 to October 2000

Chamblee Tucker Family Medicine – Medical Office Assistant KEY RESPONSIBILITIES:

• Patient and office administration

Personal Interests

Individual and team sports – Running, yoga, pilates, tennis, softball Arts & Crafts – Pottery, acrylic painting

Reading – James Pattern books (playing detective and solving crimes) Passion for animals and animal rescue volunteer

Music – Attending concerts of my favorite bands (near and far!), supporting local music scene Music collector – Music and artist memorabilia

Professional and Personal References

• Judy Solomon, Senior District Sales Manager – AstraZeneca Pharmaceuticals

770-***-**** /

• Larry Peak, President – Renue Systems, Inc.

813-***-**** /

• Mary Ellen Garrett, Senior Vice President – The Garrett Group, Merrill Lynch

404-***-**** /

Contact this candidate