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Sales Management

Centreville, VA
November 14, 2018

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Shilpa Shikarpuri

**** **** *****

Fairfax, VA **030



Seasoned Payroll and Accounting Professional with more than 12 years experience in organizing and executing payroll, compensation processing and distribution. Strong analytical, communication and interpersonal skills. Ability to work independently and perform multitask assignments. High degree of assertiveness and initiative. Strong cross-functional management skills, including fundraising, project management, event management and external relationship management with non-profit organizations.


Singhal & Company, Inc. Reston VA January 2005 – October 2018

Director of Payroll and Charitable Programs

•Maintained and audited personnel, medical and payroll system for accuracy and integrity.

•Created company’s handbook and conduct an yearly review for any changes.

•Oversight of bi-weekly payroll processing of over 100 employees.

•Build effective relationships between the HR/Payroll Department and all associates.

•Manage department transfers.

•Review and approve all changes.

•Set up new employees in Quickbooks and in internal company payroll system.

•Train new employees on time sheet entry and deadlines.

•Resolve employee payroll issues in a timely manner.

•Prepare reports for cashflow and budgeting purposes.

•Invoice clients once the project is completed.

•Enter 401k information for employees.

•Submit 401k contribution report and loan payments to VOYA on a biweekly basis.

•Work with TPA to complete end of year Audit for retirement plan.

•Build relationship with various charities to see if they meet our requirements for donation.

•Send donations to various charities on a monthly basis.

•Organize five to six charity events per year.

•Maintain records of all charity donation and company charity events.

•Engage employees in events to encourage them to volunteer and give back to the community.

•Reconcile company bank accounts.

•Research laws and regulations regarding payroll taxes and payroll withholding procedures, prepare projections and special reports for management.

•Provide CFO with any necessary audit report on quarterly/yearly basis.

•Provide audit support as necessary.

•Prepare Tax filing adjustments to employees when necessary.

•Reconcile W-2s and send it out to all employees.

•Maintain effective internal controls and proactively work to identify and implement.

•Make recommendations for technical and functional process improvements.

•Work with employees and managers to resolve any pay discrepancies.

Lee Technologies August 2004 to January 2005

Collection Representative

•Reduced Days Sales Outstanding (DSO).

•Designed and implemented a proactive plan for accounts receivables.

•Added new customers to database Developed a relationship with customers and sale-person to facilitate collections.

•Mailed statements to customers on a monthly basis.

•Maintained and distributed receivable reports to sales associates.

•Kept up to date notes in customer maintenance and reviewed weekly aging reports.

•Ran D&B reports to check new customer's credit history and process trade reference if necessary .

•Completed period end A/R reports to submit to higher management for review.

Marriott International June 2000 to August 2004

Customer Account Specialist

•Prepared applicable journal entries.

•Resolved disputed items.

•Actively pursued cash collections and kept accounts current.

•Projected BITE (Billing Inquiry Tracking Enhancement) for International Financial Reporting.

•Developed relationships and worked closely with representatives from franchise properties.

•Updated the status of the accounts, conversations and collection efforts within the People Soft receivables system.

•Contacted all new franchise properties to ensure that they have a understanding of all the charges that they will receive and the required payment methods for royalties, fees and invoices.

•Researched and assisted in resolving billed items that have originated from various Marriott departments.

Chevy Chase bank May 1997 to June 2000

Administrative Supervisor

•Managed the Melita Dialer System.

•Assisted and supervised collectors from five regions.

•Analyzed delinquency reports and track collections.

•Identified and accumulated information for the repossession accounts.

•Originated and processed the customer credit checks reports.


•Interacted with delinquent customers to collect overdue payments.

•Solved customer payment delinquency through various methods (phone pay, Western Union, extension, due date change etc.)

•Utilized skip trace software to track customers with partial credit information.


Proficient in Word, Excel, Power Point, People Soft, Melita Dialer System, DreamWeaver, FrontPage, HTML, Siebel, Solomon, D&B, Paycycle, Quicken, Quickbooks.


B.S. Finance - George Mason University, Fairfax, Virginia (1998)


•Strong analytical, communication and interpersonal skills.

•Ability to work independently and perform multitask assignments.

•High degree of assertiveness and initiative.

•Strong organizational skills.

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