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Customer Service Administrative Assistant

Chicago, Illinois, United States
November 14, 2018

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Cory Follmann

**** ********* ***, *******, ** ***50 847-***-****

Professional Summary

Organized and efficient Purchasing Agent highly skilled in Purchasing, data organization,

proofreading, database management, purchasing, pricing and word processing.


l Word processing l Flexible

l Advanced Excel spreadsheet functions l Maintains confidentiality

l Database management l Independent worker

l Accurate and detailed l Works well under pressure

l AS/400 l Dedicated team player

Work History

Purchasing Agent 07/2018 to Present

LTF Technology – Huntley, IL

Create Purchase Orders

Check inventory levels

Create drop ship purchase and receive them once I get tracking

Send weekly open order reports to vendors

Coordinate shipping with our overseas warehouse and vendors

Get quotes from vendors that include QTY breaks and pricing

Update sales team if a certain part is coming in late that a customer is waiting for

Create sales orders when needed

Purchasing Agent 03/2018 to 06/2018

Liberty Coach – North Chicago, IL

Create Purchase Orders

Work with interior designer to purchase correct product per coach

Input invoices for accounts payable

Input new part numbers in system

Source out new product and do research

Bill out service bills

Help with supervisors and parts issue

Assemble coaches manuals

Get quotes from vendors with price and availability

Follow up with vendors on past due PO’s

Purchasing Agent 04/2016 to 02/2018

Kiefer – Zion, IL

Run re order reports to see what has to be purchased for the warehouse or on back order

Create purchase orders

Run direct ship report and ship product directly from vendor to customer

Direct contact with vendors

Invoice direct ship orders

Input and upload new product into the system

Work closely with territory mangers

Control inventory in the warehouse

Works well under pressure and deadlines

Weekly score card

In charge of purchasing department when manager is out

Inventory control

Receive drop shipment purchase orders so they can be invoiced

Materials & Engineering Department Administrative Assistant

TVH – Grayslake, IL 11/2010 to 04/2016

l Obtained scanned records and uploaded them into the database.

l Produced monthly reports using advanced Excel spreadsheet functions.

l Scanned documentation and entered into the database.

l Coordinated with vendors, and confirmed purchase orders from vendor with corrected lead time

l Entered pricing & projected arrival data into databases in a timely and accurate manner.

l Created purchase orders. Reviewed CAD drawings to make sure correct info was on them and record info

l Quote out parts for manufactured part to be made and get lead time on part to give customer service correct lead time

Junior Buyer

Sage Parts Plus – Chicago, IL 10/2008 to 11/2010

l Entered orders and purchase orders into databases in a timely and accurate manner.

l Communicated with vendors for quotations.

l Added new material to file records and created new records.

l Managed product transfers from external warehouse locations to our own.

Accounts Receivables

Midwest Air Technologies – Lincolnshire, IL

l Posted receipts to appropriate general ledger accounts.

l Monitored payments due from clients and promptly contacted clients with past due payments.

l Reconciled discrepancies with freight claims

l Handled credits

l Communicated with Vendors & Trucking companies as primary contact

Office Clerk

Liberty Auto Plaza – Libertyville, IL

l Managed License and Titles

l Managed accounts payable dealer trades

l Inventory reporting to factory when vehicles were sold to verify counts took corrective action when



High School Diploma:

Antioch Community High School - Antioch, IL 2003

Took two semesters utilizing Microsoft Excel, Word and Powerpoint

Continuing educations : English and Speech

College of Lake County - Grayslake, IL

Additional Information

Knowledgeable on the following systems

A-Plus / AS400

Microsoft Office


Prophet 21

Solid Edge

Lotus notes, Outlook

Orbitz for Business

Global Shop Solutions

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