Linda Bahde
OBJECTIVE
I am career oriented. I want to work for a growing company. I can work with all levels of management and interact well with others. I have a team player personality and can multi-task. Detail oriented and possess strong organizational and customer service skills.
Experience
10/2016 to current (Part time)
FARMERS INSURANCE
Customer Service/Administrative Assistant
Answering Phones
Claims
Solving Customer Problems
Spreadsheets, Excel
Insurance Forms
Telemarketing
2015-11/2015
Buffalo Group
Sales Assistant/Customer Service
Resolve Issues
Handled shipped orders
Worked on Amazon EBay Social Media
Made and took customers calls.
2014-2015
FMS Company Call Center Environment
Work on Contracts for Department of Education
Called and received over 200 calls a day
Help people get out of Federal Default for Student Loans
2013-2014
B Marketing, Inc.
Sales/Marketing
Calling 180-200 plus customers daily
First Level of Contact
Call Center
Selling Insurance Leads cold and warm leads
Calling B2B Customers
Excel Spread sheets/Invoices
Administrative Duties
Answering Phones
Monitoring Telemarketers
Other Duties as Assigned
2011-2013
FARMERS INSURANCE
Customer Service/Administrative Assistant
Answering Phones
Claims
Solving Customer Problems
Spreadsheets, Excel
Insurance Forms
Telemarketing
2009-2011
Coldwell Banker Residential Brokerage
Independent Contractor
Realtor
Selling Real Estate
Closing Transactions
Working with people and upper management
Managing my clients and sales base /Data entry
. Heavy call Volume of Clients.
2002-2009
Dave Thomas Properties
Administrative/Customer Service
Administrative and office duties/Data entry/Recruiting
Managed office.
Responsible for sale of homes
Coordinated contractors to work on homes
Maintained computer records
Went to closings followed through on transactions
Did Accounts Payable
Reported to the owner’s weekly
Handled Customer Service issues
Receptionist Duties
1986-2000
CDW Computer Centers, Inc.
Collections Manager
Started with the company had 15 people
Worked as Accounts Payable Clerk
Moved to collector
Did heavy call volume daily
Promoted to Credit and Collections Manager
Had million dollar credit limit
Interviewed and hired staff for credit and collections
Trained staff
Company grew split off stayed as collections manager
Trained collectors to make calls off of aging reports
Had weekly meetings with collection staff
Gathered all information from collectors and reported weekly to management with reports
Reduced debt ratio for company through collections methods
Computer Experience
Data Entry
Management & Training Certificates
Microsoft Excel, Outlook, Microsoft Word, E-mail, Software