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Customer Service Sales

Paterson, New Jersey, 07501, United States
November 11, 2018

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Sharasia Gomes

** ******* **.

Paterson NJ, *****

Tel: 973-***-**** Email:

Job Objective I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. Education Elmwood Park Memorial High School Sep 2008 ~ Jun 2011 Experience Net-A-Porter Jan 2016~ Present

E-commerce Fulfillment Associate

• Preparing orders for shipping in a signature packing making sure the customers are satisfied when

receiving their Oder.

• Ensuring all products are allocated to the right customer order.

• Inspect all merchandise to ensure quality and verify all tags are attached and items have correct SKU.

• Maintain a clean and neat working environment.

• Prepare and pack orders including UPS,DHL

documentation and shipping label on each box.

Walgreens Jan 2016 ~ May 2017

Customer Service Associate/Beauty Advisor

• Greeted and assisted guests in finding appropriate departments, aisles, services, and products.

• Create welcoming positive customer experience

while entering sales at front cash registers.

• Installed store displays and signs removed old

signage and processed merchandise.

• Selling cosmetics and provide skin and makeup

advice to customers.

• Merchandise resets.

Shoprite Nov 2013 ~ Sep 2016


• Greet and welcome customer.

• Offers carryout service to each customer at the end of each transaction.

• Maintain orderly appearance of register area and supplies stocked.

Home Depot Oct 2014 ~ Dec 2015

Customers service/cashier & Tool Rental

• Answer and transfer phone calls, fax paper work

and access to copy machine.

• Rent tools and trucks to customers, input personal and car insurance information into computer


• Process credit card payments.

• File important paper work, and pulling up

online orders.

• Greet customers and offer to open up store credit card, return merchandise customers did not want or damaged. And also take customer purchases.

Jcpenny Portrait Studio Mar 2011 ~ May 2011


• Set up equipment, lighting, and studio.

• Editing digital photos.

• Advertising, promoting, and networking to attract new clients.

• Make appointments, call customers to remind them of appointment.

Lord & Taylor Oct 2010 ~ Dec 2010

Sales Associate Seasonal

• Provide detailed knowledge of the products to

customers to increase revenue.

• Handling cash register.

• Meet sales target.

• Provide satisfaction to customers.

Kmart Nov 2008 ~ Jan 2010


• Guarantee that each customer receives excellent

service by proving a friendly environment which

greeting customers with positive energy and a smile


• Maintain an awareness of all promotions and


• Proceeding sales quickly, accurately, and efficiently, cash register operations and safe guarding company assets.

• Training new cashiers.

Skills Social Networking, Internet, Microsoft Word, Microsoft Excel, Microsoft Powerpoint.

Awards Perfect Attendance Jan 21, 2008

Perfect attendance award freshman year of high school. PCWDC Award Aug 27, 2006

Perfect attendance and work ethic PCWDC summer

program award.

References Tonya Jenkins - Walgreens


Trashawn Pierce - Home Depot


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