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Customer Service Manager

United States
November 10, 2018

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LaChelle Hudgins

Houston, TX *****


• Customer Service

• Receptionist

• Cashier

• Waitress

• Sales Associate

. Bartender

. Program Leader (elementary school)

. Property Manager

. Project Coordinator

Authorized to work in the US for any employer

Work Experience

Project Coordinator

National Signs - Houston, TX

January 2018 to September 2018


• . Plan, prepare, execute and assess project delivery from initiation to billing.

• . Work side by side with Sales Reps

• . Conducts research, prepares contracts, and other documents to enable the Sales team to effectively incorporate projects into the Sales process.

• . Utilize Microsoft Office applications, NAV, Adobe, Salesforce, and other software's

• . Prepares plans and documents for permitting

• . Participates in all phases of Project Management including initiating, planning, executing, monitoring, and closing.

• . Plans lunch meetings and tours for potential clients Property Manager/Office Manager

Your Storage Place - Houston, TX

October 2016 to January 2018

Started as a consultant for one of the Houston properties then 6 months later received a promotion to property manager for one of the San Antonio locations. Some of my main duties included:

• Direct or coordinate the supportive services of a business and property

• Set goals and deadlines for the facility

• Acquire, distribute and store supplies

• Plan, administer and control budgets for contracts and supplies

• Monitor the facility to ensure that it remains safe, secure and well-maintained

• Prepare and review operational reports and schedules to ensure accuracy and efficiency

• Hire and terminate consultant personnel

• Analyze internal processes and recommend and implement procedural or policy changes to improve operations such as enforcing rules or disposal of records

• Manage leasing of facility space

• Prepare for monthly auctioning

• Monthly and yearly budgeting as well well as monthly Budgets vs Actual

• Supervise employees to ensure work is executed properly

• Market to other properties and other outside companies to obtain and execute sales Program Leader

Cy-Fair ISD - Houston, TX

September 2014 to March 2015


Check in students as they arrive, maintain my own group of 16 kids, feed them breakfast, do many learning activities every day, keep track of work being done every week, send home "positive choice" notes every month, come up with lessons for the day. Accomplishments

I learned about different kids and their needs and how they all learn differently. Front Desk Receptionist

Fitness Connection - Houston, TX

July 2014 to February 2015

Greet and direct members

Answer phones in a friendly manner and assist callers with questions. Check members into the system.

New member sign-up.

Take prospective members on tours.

Update member’s accounts.

Assist in maintaining the neatness and cleanliness of the club. Sell concession and Protien products

Handle money every night

Bartender/ Manager

Ojos Locos - Houston, TX

June 2013 to June 2014


Close and open store. Inventory, count registers, push food from kitchen, payroll, check in deliveries, schedules, make a and mix cocktails, make sure chat as (girls) are taken care of tables, check in guests.


I started out as a bartender and in 6 months I was moved up to management. Skills Used

Customer service

Computer skills

Sales Associate

New York & Company - Houston, TX

April 2011 to October 2012

Sales Associates


• Credits


• Customer Service

• Cashier

• Prepare Store



Andy Dekaney High School - Houston, TX

November 2010

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