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Customer Service Technician

Location:
San Antonio, Texas, United States
Posted:
November 10, 2018

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Resume:

**/**** ** **/****

San Antonio, TX

**/**** ** **/****

San Antonio, TX

**/**** ** **/****

San Antonio, TX

**/**** ** **/****

San Antonio, TX

San Antonio, TX, Bexar

1976

San Antonio, TX, Bexar

ROGER L BARAJAS SR

Summary

37 years in the telecommunication industry. Detail oriented and accurate.Analytical /problem solving. Meet deadlines/work independently.strong communication skills and ability to establish rapport with a diverse range of personalities.

Highlights

Telecommunication skills

fiber optic training

Health and Safety Regulations

PBX Telecom

Strong analytical skills

Telecommunications field service

First Aid certified

Dexterous with hand tools

Responsible and reliable

Cable splicing

Dependable independent worker

Solid communication skills

Experience

Customer Service Technician

ATT

Responsible for installation and maintenance of network services for ATT including telephone,DSL,and u-verse circuits.Involved face-to-face customer contact to address and resolve issues related to direct customer reports. Assisted co-workers with technical and safety help when needed.Supported customers having data connectivity issues.Created new account, reset passwords and configured access for users. Network Services Tech

SBC Corp

Responsible for cable repair and maintenance services for SBC Corp.worked to restore network outages due to weather,or workman caused damages.Ordered equipment and services for voice, data and cabling. Service Technician

Southwestern Bell Telephone Co.

Responsible for installation and repair of telephone services for customer direct orders and repair tickets.Displayed courtesy and strong interpersonal skills with all customer interactions.Worked with other network departments to update and maintain customer and company records.

PBX Technician

Southwestern Bell Telephone Co.

Responsible for installation and maintenance of PBX and communication systems/services for small and large business.Ordered equipment and services for voice, data and cabling. Education

Some college: Business Administration

San Antonio College

High School Diploma

Luther Burbank High School

923 Cerro Alto, San Antonio, TX 78213 H: 210-***-**** C: 210-***-**** ac7npr@r.postjobfree.com



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