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Sales Customer Service

Location:
Palm Harbor, Florida, United States
Posted:
November 10, 2018

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Resume:

Ann Sheldon Kaye

**** ******** ****

Palm Harbor, Florida 34685

727-***-****

ac7np5@r.postjobfree.com

Good day,

Thank you for taking time to review my resume in regards to the position you have posted. I think my previous careers as a business analyst and retail manager make me uniquely qualified for a CSR/ Teller position with your institution.

My retail management experience includes strong customer service and problem solving skills as well as cash handling for reconciling sales and bank deposits.

Additionally, I have strong organizational skills and the knack for managing multiple projects at the same time. I look forward to hearing from you and having the opportunity to discuss a potential agreement that would be beneficial for us both.

Sincerely yours,

Ann Sheldon Kaye

Ann Sheldon Kaye

4063 Daventry Lane

Palm Harbor, Florida 34685

727-***-****

ac7np5@r.postjobfree.com

Professional Summary

Successful business professional with 18 years experience in project management and business analysis and 15+ years experience in retail management .

Skills

• Excellent written and verbal communication

• Able to balance multiple priorities and maintain a high-level of attention to detail

• Sales management

• Excellent customer relations

• MS Excel, Word, Blueworks, MS PowerPoint

Experience

Business Analyst Dec 1997- Jan 2016

Franklin Templeton Investments St Petersburg, FL

• Facilitated projects globally to analyze stakeholder needs and develop business requirements

• Developed and led User Acceptance Testing and developed end-user training of implemented functionalities Accounts Receivable Analyst Mar 1996- Oct 1997

JT Davenport & Sons,Inc. Sanford, NC

• Established, maintained and initiated ACH debits for product distribution to convenience stores across multiple states.

• Documented and reported monthly company inventory of cigarette sales tax stamps for seven states Retail Management : Oversaw daily responsibilities for running of physical operations for various retail stores.

• Scheduling and training of full and part time sales associates

• Balancing back office sales receipts

• Buying merchandise

• Merchandising and inventory control

Goody’s Family Clothing Oct 1994- Aug 1996

Assistant Store Manager Sanford, NC

Belleview Mido (Biltmore) Resort Hotel Jun 1991- Jan 1994 Retail Shop Supervisor Clearwater, FL

Dori Mae’s Dress Shop Sept 1987 - Apr 1991

Owner/Operator Lititz, PA

Mervyn’s Sept 1974 - Jun 1985

Department Head / Buyer’s Assistant Hayward, CA



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