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Manager Customer Service

Location:
Lagos, Lagos, Nigeria
Posted:
November 10, 2018

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Resume:

HENRY MOKA

Phone Number; 080********/ 080********

E-mail: ac7nox@r.postjobfree.com

ac7nox@r.postjobfree.com

PERSONAL DATA:

Date of Birth: 17th November, 1988

Place of Birth: Ibrahim Taiwo Road, Kaduna State

State of Origin: Anambra State

L.G.A. Idemili North LGA

Nationality: Nigerian

Marital Status: Married

Religion: Christianity

Hobbies: Reading, Writing and Singing

OBJECTIVE:

To work in a reputable organisation that provides challenging opportunities thereby contributing productively through innovation and creativity to the attainment of organisational objective and reaching higher level of professional and personal development.

QUALIFICATION:

2011- 2011 Diploma In Computer

2007-2009 Kano State Polytechnic. HND In Economics

2004 - 2006. Kano State Polytechnic Diploma in Economics

2001 – 2002 Government Secondary School Naibawa NECO

Kano State, Nigeria

1995 – 2000 Government Secondary School Kano Leaving Certificate

1990 – 1995 C D C Primary School Kano

CAREER OBJECTIVES:

To work either in a Private or Public Establishment;

To work in both Local and Foreign Organisation;

To positively affect my place of employment;

To contribute immensely to the growth of any establishment I find myself;

To strive for excellence, precision towards customer/client satisfaction;

To help in the advancement of the goals and objectives of any establishment I find myself. Etc.

PERSONAL SKILLS:

Proficiency in the use of words.

Enjoy working with Technology.

Computer Literate.

Analytical and problem solving attributes.

Exhibiting tact and diplomacy.

Broad experience of post sales support.

Get it done and Make it Happen mentality.

Strong interpersonal skills.

Stress tolerant.

WORK EXPERIENCE:

Dacosta Consult Ltd 2016 – To Date

Position held: MANAGER Kano

Responsibility:

Analyse markets requirements.

Articulate plan for growth in existing market and acquiring new markets.

Supervise and on major projects, including planning, administrative, and maintaining project

documentation.

Provides weekly and monthly reports/logs against monthly delivery targets and schedules.

Communicates relevant information to all staffs regarding schedule and marketing requirements,

including changes.

Ensure that new and relevant products are launch.

Create/coordinate central, regional and local promotions.

SAMSUNG MOBILE KANO (Hiperdist) 2011-- 2016

No. 5, Murtala Muhammed Way, Kano

Position held: STORE MANAGER

Responsibility:

Inventories supplies and ensures the staffs have adequate supplies to support projects.

Assists in preparing device, ODK Phones and Tablets.

Responsible for performing any other duty as assigned by Management.

Ensures compliance with laws and regulations.

May frequently travel between company work sites.

Coordinate and direct support service to the company

Manages various services that allow the company to operate efficiently, such as secretarial and reception, administration, payroll, planning and travel, information and data processing.

NATIONAL TRUCK MANUFACTURER (NTM) 2009- 2011

Position held: Assistant Supervisor Kano.

Responsibilities:

Assists with field data collection verification and reconciliation.

Communicates relevant information to all team members, regarding schedule and project

requirements, including changes.

Responsible for performing any other duty as assigned by Management.

REFEREES:

MR. SAMUEL MOKA

Zenith Bank Abuja

080********

BARR. SYLVIA O M HENRY

Head of Chambers

Legal Practitioners & Chartered Arbitrators

Opolo Yenagoa.

080********/090*******



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