Resume

Sign in

Customer Service Sales team leader

Location:
India
Salary:
18000
Posted:
November 09, 2018

Contact this candidate

Resume:

SHAIK ABDUL WAKEEL

RESUME

Mobile Number: 897-***-**** ac7ni8@r.postjobfree.com

Career Objective:

To be associated as a Customer Care & Team Leader with progressive organization which gives me a scope to enhance my skills and carrier growth and a part of team that dynamically works towards growth of organization and gain satisfaction there of.

Academic Qualification:

Academic

Name of the Institution

University

B.Com

Thiruvalluvar University Tamilnadu

Tamilnadu University

Intermediate C.E.C

INSSS Junior College, Warangal

Board of Intermediate, AP

S.S.C

Pragathi High School Warangal

Board of Secondary Education, AP

Computer Skills:

v Software : MS-Office 2003/2007/2010

v Operating System : Windows 8, Windows 7, MS Office, Windows 98/XP/VISTA, Etc.

Rewards:

v Appreciated for the best quality performance for handling the client calls

Strengths:

Ø Self-disciplined Good time management skills

Ø Excellent inter-personal skills

Ø Adaptability to different working environments

Ø Good administrative quality

Professional Experience:

v Organization : PCS PVT Lmt.

v Designation : Customer Care & Team Leader

v Duration : Jun 22nd 2014 Oct 20th 2016

v Location : Hyderabad

Responsibilities

Successfully acquired and updated knowledge on procedures

related to relevant process.

Worked towards improvisation of the customer service, increase

Productivity, increase sales, identifies issues and escalates.

Handle and Process the Airtel MNP Outbound.

My Responsibilities Audit the live Call MNP Process & There Cons & Login Hour & Send the Report to Client & Daily End of the Day.

Making the Team Members Logging into Client call dialer.

Checking the Team Members Logging report of the day.

Assigning the Task to the Team Members.

Professional Experience:

v Organization : VIGNESHWARA CORPORATE SERVICES

v Designation : Team Leader & Backend

v Duration : Nov 1st 2016 to Still Date

v Location : Hyderabad

Job Profile

Handling Airtel Postpaid Sale

Conducting daily meeting with sales team to monitor base and daily commitment

Regular sales training to upgrade skill of the sales team

Numbers daily checking in ICRM

Monthly Achievement Target 300 Numbers With 75%

Daily Agent login report send to client & Data Uploading in Convex dialer

Rewards:

Increased Gross productivity sale to 400 from existing Number

Appreciated for the best performance for handling the airtel sale process client

HOBBIES

Playing Cricket & Travelling & Listening Music.

Chatting with friends

My Strengths:

Good Planning and Implementation Skills.

Consistent focus on Company Vision, Mission & Milestones to achieve them

Dedication to walk the extra mile to achieve excellence.

Good People Management and Motivation Skills.

Personal Details

Full Name : Shaik Abdul Wakeel

Father Name : Shaik Abdul Ghani

Date of Birth : 05-Mar-1990

Address : (H.NO 5/31/86/a sai baba nagar, IDA jeedimetla,HYD)

Sex : Male

Marital Status : Single

Languages : English, Hindi & Telugu

Mobile : 897-***-****

E-mail : ac7ni8@r.postjobfree.com

Specialized personal skills : Honest and Punctual

Date : : (Shaik Abdul Wakeel)



Contact this candidate