Danielle Livelsberger

Contact

Phone 717-***-****

Gmail DanielleMBarbato

Skills

Leadership

Organization (internal)

Organization (external)

Multi-tasking

Social perceptiveness

Problem Sensitivity

Conflict Resolution

Adaptability

Collaboration

Logical-mathematical & verbal-linguistic creativity

Microsoft Office

Education

Bachelor of Arts Psychology

Millersville University

Millersville, PA

2013-2014

Psychology Nutrition

West Chester University

West Chester, PA

2010-2012

Psychology

Saint Joseph’s University Philadelphia, PA

2009-2010

References

Available upon request.

Innovative, motivated, organizationally-focused, professional with unique leadership experience.

Work Experience

Assistant Administrator

Pennsylvania Counseling Services York, PA December 2014 – May 2016

Leadership

Supervised 12+ clinical and support staff

Trained new staff, set up clinician scheduled and shadowing hours

Maintained open communication with staff

Handled disciplinary action and write-ups when necessary

Collaborated with staff to accomplish team goals to improve client care

Networking with local agencies to obtain new reference sources

Problem sensitivity – handled client complaints, as well as issues between staff

Planned and executed biweekly staff meetings

Organized monthly staff activities to boost moral

Attended quarterly leadership courses and monthly collaborative administrator meetings

- Improved adaptability, conflict-resolution, decision-making, collaboration, active-listening, goal-setting, stress management, the ability to delegate tasks, give feedback and handle criticism

Administrative

Completed daily reports, tracked client payment plan, audited client charts and processed discharges

Ensured HIPAA compliance during phone calls, scheduling, check-ins, and payment collection

Ordered office and cleaning supplies, scheduled maintenance for the building

Assisted psychiatrists with telepsychiatry and medication refill requests

Conducted monthly fire drills and safety code checks

- Improved internal and external organizational skills, as well as time-management and the ability to prioritize tasks

Therapeutic Support Staff

Pennsylvania Counseling Services York, PA August 2014 – December 2014

Provided one-on-one behavioral support to children with behavioral disorders

Utilized interventions to improve clients’ skills and decrease problematic behaviors

Demonstrated and transferred interventions to clients’ parents and school staff

Accurately tracked and collected data of clients’ behaviors

Completed detailed reports for each client session

Tracked billable hours and non-billable hours

Closely collaborated with superiors on client interventions and treatment plans

- Improved patience, social perceptiveness, problem sensitivity, adaptability, and organizational skills

Intern

Adoptions from the Heart Lancaster, PA January 2014 – May 2014

Assisted in conducting home studies

Constructed detailed home study reports

Networked with community agencies to obtain referral sources

- Improved attention to detail, networking and communication skills

Assistant Manager

Sweet and Sassy Exton, PA January 2012 – June 2012

Supervised 20+ staff members, trained new staff, and kept schedules for 5+ stylists

Scheduled clients, operated cash register, collected payments, balanced cash drawer

Maintained accurate inventory counts and entered new inventory

- Improved conflict resolution, leadership, patience

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