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Customer Service Manager

Location:
Houston, Texas, United States
Salary:
45,000
Posted:
November 09, 2018

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Resume:

Lisa Somerville

832-***-****

ac7nei@r.postjobfree.com

OBJECTIVE

To obtain a challenging, highly motivated postion, that will enhance my work ethic and team work skills that will add value to the business.

WORK EXPERIENCE

June 2009 -April 2018

The Allocation Company Houston, Texas

Loans & Distribution Coordinator

Financial Services

Answering 401k participant phone calls

Preparing and processing paperwork for 401k loans

Preparing and processing distribution paperwork for 401k participants

Receiving and checking all daily mail and packages

Logging in all loan and distributions that have been processed

Customer Communications, Microsoft Excel, Windows

March 2016 - Febuary 2017

PFS- Professional Finance Service

Financial Services

Process loans with motor dealerships and loaners

Answer phone calls in regards to questions about car payments, loan documents and dealer contracts

Organizing paperwork regarding of financial loan documents with dealerships

May 2012- July 2015

Assistant Manager

Oreilly's Auto Parts Missouri Ciity, Texas

Retail

Opening and closing of store

Daily cash handling and deposits

Scheadling

Customer Service and complaints

Ordering and receiving

May 2010 - May 2013

Cashier/ Customer Service Manager

Walmart Houston, Texas

Retail

Ringing up of customers purchases

Answering phone and directing calls to correct department

Processing returns and exchanges

Handling customers questions and complaints on the front end

Doing daily audits of registers

Sending cashiers to lunches and breaks

Closing of store registers and customer service at end of day

NCR registers, Cash Handling, Customer Relationship Management

March 2008 - November 2009

Cashier/ Price Coordinator

Target Corporation Houston, Texas

Retail

Ringing up customers purchases for the day.

Processing returns and exchanges.

Preparing and setting up all new weekly adds.

February 2004 - May 2006

Receptionist/ Mailroom Supervisor

Myron Steves Inc. Houston, Texas

Financial Services

Answering PBX system and directing calls to correct department.

Greeting Guest.

Receiving all daily packages and mail.

Opening and distributing all mail to correct departments.

Coordinating all off site documents in warehouse.

Putting postage on all out going mail

EDUCATION

High School: Cy-Fair High School

Art Institute of Houston: Bachelor's Degree, Culinary Arts,

SKILLS

10 k

PBX Networking

Microsoft Office Excel

Microsoft Office XP

Cash Handling

Customer Care

INTERESTS

Cooking, Sports, Cooking, Sports

REFERENCES

Darrel MeGee

Walmart

281-***-****

Professional

Penni Cooper

Assistant Manager, Walmart

281-***-****

Professional

Jolynn Alverez

Walmart

832-***-****

Personal

LeRae Worthington

Owner, The Allocation Company

832-***-****

Professional



Contact this candidate