MICHAEL AUTOVINO SR.

Cell# 704-***-**** Fax# 866-***-****

*** ********* ***** **. *****, NC 28120 ac7ne1@r.postjobfree.com

MANAGEMENT PROFESSIONAL

Professional qualifications in start-up operations, in fast track, high volume environments including all phases of operation, personal and loss prevention. Combine “Hands-On” management techniques with strong budgeting skills. Recognized for contributing to organizational growth and profits by increasing sales, expense management and maximizing employee performance and productivity.

Specialized Training

Strategic planning

Secretary Local Bowling Association

President Local Bowling Association

Producer & Director of Local Youth Bowling TV Show

Business Management School

Joe Verde Seminars 1 & 2

Problem solving

Management Trainer

Quality customer service

Management School

Management Seminars

Professional Experience

Renaldo Auto Mall – GMC, Buick, Cadillac, Honda and KIA

June 2015 – Jan. 2018

GENERAL SALES MANAGER / BDC DIRECTOR

Responsibilities:

●Responsible for all staff members in sales department

●Handle all print and digital advertising and marketing

●Verify current new and used vehicle pricing with internet prices

●Maintain 3rd party sites AutoTrader, Cars.com etc.

Ensure descriptions of internet vehicles are accurate and in place

Respond to Internet Inquiries in a timely manner, if phone provided also call and distribute to sales team.

Monitor BDC staff answering incoming sales calls

Monitor BDC scheduling customer appointments from Internet and Sales Calls

Confirm current days appointments

Review current actions due for BDC in CRM and complete

Monitor BDC Follow up on previous day’s missed appointments for all sales personnel

Monitor BDC Follow up with previous day’s unsold floor traffic

Monitor BDC Follow up with previous day’s service traffic

●Work deals to be approved by sales desk

●Maintain at least a 14% Int. closing ratio

●Maintain at least a 40% show ratio

●Maintain at least a 50% closing ratio on shows.

●In by 7:30am check all leads received over night

●Verify current new and used vehicle pricing with internet prices

●Ensure descriptions of internet vehicles are accurate and in place

●Review current actions due for sales staff and review with store managers

●Monitor Follow up with previous day’s unsold floor traffic

●Daily one on ones with sales staff

●Daily sit with store managers and go over leads and save-a-deal report and specials for website and email blasts

●Review current pricing of inventory as compared to other stores as well as similar internet pricing and make price change recommendations where necessary as per GM

●Check and update all vehicle descriptions in V-Auto

●Check and adjust pricing in V-Auto along with GM and Sales Managers

●Check contacts from payoff referral list from Galley List for sales staff

●Monitor and adjust internet specials, service, parts, new and used sales on websites

●Putting together newspaper ad’s making changes as needed and report to GM

●Taking and returning calls for advertising and Direct Mailers and report to GM

●Help with interviews when needed

●Handle all manufacturer websites and inspections, constant contact with manufacturers for updates on specials, incentives etc.

●Handling community advertising and events and report to GM

GASTONIA DODGE

October 2010 – May 2015

SALES MANAGER / BUSINESS DEVELOPMENT DIRECTOR

Responsibilities:

●Responsible for all staff members in sales department

●Verify current new and used vehicle pricing with internet prices

●Maintain 3rd party sites AutoTrader, Cars.com etc.

Ensure descriptions of internet vehicles are accurate and in place

Respond to Internet Inquiries in a timely manner, if phone provided also call

Answer incoming sales calls

Schedule customer appointments from Internet and Sales Calls

Confirm current days appointments

Review current actions due for BDC in OCM and complete

Follow up on previous day’s missed appointments for all sales personnel

Follow up with previous day’s unsold floor traffic

Follow up with previous day’s service traffic

●Work deals to be approved by sales desk

PARKS CHEVROLET (CHARLOTTE)

Feb. 2008 – October 2010

SALES MANAGER / BDC DIRECTOR

Responsibilities:

●Responsible for all staff members in sales department

●Verify current new and used vehicle pricing with internet prices

●Maintain 3rd party sites AutoTrader, Cars.com etc.

Ensure descriptions of internet vehicles are accurate and in place

Respond to Internet Inquiries in a timely manner, if phone provided also call

Answer incoming sales calls

Schedule customer appointments from Internet and Sales Calls

Confirm current days appointments

Review current actions due for BDC in OCM and complete

Follow up on previous day’s missed appointments for all sales personnel

Follow up with previous day’s unsold floor traffic

Follow up with previous day’s service traffic

●Work deals to be approved by sales desk

LAKE NORMAN CHRYSLER DODGE JEEP RAM Cornelius, NC

2003 – Feb. 2008

Sales Manager / Internet – BDC Director

Achievements:

* Average 60 to 75 units sold per month from office

* Consistently average 45 to 55% of stores sales

Responsibilities:

● Responsible for 5 staff members in the call center

●Verify current new and used vehicle pricing with internet prices

Ensure descriptions of internet vehicles are accurate and in place

Respond to Internet Inquiries in a timely manner, if phone provided also call

Answer incoming sales calls

Schedule customer appointments from Internet and Sales Calls

Confirm current days appointments

Review current actions due for BDC in OCM and complete

Follow up on previous day’s missed appointments for all sales personnel

Follow up with previous day’s unsold floor traffic

Follow up with previous day’s service traffic

●Work deals to be approved by sales desk

HMS Host / Charlotte Douglas Airport Charlotte, NC

2001 - 2003

Manager

Responsibilities:

Overseeing complete operation of 12 restaurants.

Control Payroll and control P & L

AMF BOWLING CORP. Rochester, NY

1994 - 2001

Upstate NY District Manager

Achievements:

Held District to a 46.8% Gross Profit 3rd Highest in Company

President and Secretary of local Proprietor Association

Inducted in Local Bowling Hall of Fame

Started & produced local Bowling TV Show

Responsibilities:

Complete control of 14 Centers in upstate NY, Totaling $63 million in Gross Sales.

Manager Trainer

Advertising and promotions for the district

AMF GATES LANES Rochester, NY

1975 - 1994

General Manager

Responsibilities:

Overseeing complete operation of a 48 lanes center

Control Payroll and control P & L

Coordinate all bowling operations of over 4500 league customers per year

Education

Spencerport High School Spencerport, NY

Graduated June 1975

References

References are available upon request.

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