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Manager Engineer

Coimbatore, Tamil Nadu, India
November 12, 2018

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Jude Pereira

IT Manager +974-******** / +91-962******* Skype: judelibee

Profile Summary

Worked as IT Manager, System Engineer for Several Years.

Windows servers (NT 4.0, 2000, 2003, 2008, 2012, Hyper-V, VMware (ESX, vSphere)

Virtualization and Citrix XenApp & XenDesktop, Oracle VM VirtualBox.

Microsoft Azure Admin, SCCM Admin, SharePoint Admin, Office 365, OneDrive, web Admin.

Experienced in ERP Project Implementation (Sage ERP, Orion ERP, Omega ERP, PIMS2 ERP) and Infrastructure Projects.

Experienced in System Study, RFQ, Scope, project cost, Scheduling and project tree, Training & finalization.

Data Base administration – Oracle 9i, 10g and MS SQL 2008/2012.

Familiar with SCO UNIX, Linux (RedHat & Ubuntu) and Mac OS.

Networking (installation of switches, routers, access points, Cisco Video System and Dell SonicWALL).

Back up on VERITAS Backup Exec 15 and Disaster Recovery

Experienced in Customer Service, Concrete, FMCG, Catering, Hotel Industries.

Career Timeline

Work Experience

IT Manager at Al Siddiqi Holdings Group- Doha Qatar (Retail + Manufacturing + Restaurant)

February 2017- July 2018

Managing IT Team, and application development team on AX 2012 R2 integration.

Upkeeping and following Service Ticket through ServiceDesk Plus.

Maintaining of Restaurant Manager POS and Dynamics POS on the retail outlets.

Hardware Inventory management, Vender Management.

Migrating server in MS Azure Cloud.

VAT implementation on AX 2012 R2.

Administer and configure AX security settings including role-based security groups.

Perform daily system monitoring, verifying the integrity and availability of all application resources and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.

Managing teams involved in technical implementations and development projects employing Dynamics AX 2012 R2

Administrating MS SQL Server database, SharePoint, Enterprise Portal and fine tuning

Recommend security enhancements and cybersecurity plan to Top Management.

Develop and direct implementation of security standards and best practices for the organization.

IT Threat/Risk Management and Disaster Recovery Plan Review

Working with Sophos and Cisco SSL VPN technologies.

Country IT Manager at Readymix Qatar Group (LafargeHolcim) – Doha Qatar (Production + Concrete)

February 2009 - February 2017 (8 years 0 months)

Implementing the Citrix Servers with VPN Connections.

Managing 8 Member IT team, Leadership Management, IT Management, Help Desk Management

Implementing Sag ERP 500, with Multi Company, Customizing, New reports on SAP Business Objects.

Managing multiple projects through all lifecycle phases with focus on establishing direction and standards designing, installing, upgrading, administering, monitoring, and patching SQL 2003/2005/2008/2012 databases cluster and non-cluster environments

Ensuring that IT systems, applications, and communication equipment within the organization are managed and maintained in accordance with documented processes, procedures, guidelines, and instructions Monitoring and maintaining network security and performance.

Observing the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

* WAN & LAN Infra * Business Processes & Applications * Projects Management * ITSM * IT-Governance & Compliance * Preparing Budgets & Cost Control Management * SLA compliance * ITIL compliance * Six Sigma * TQM * DRP.

IT Manager at Dana Club - Doha (Club + Restaurant)

October 2005 - February 2009 (3 years 5 months)

Implementing Network - Gig speed, Fiber back Bones, with Cisco Catalyst, Aironet, Routers, PIX, WLAN, and WiFi System.

Windows Server with exchange, SQL server and IAS. Design and implemented of Hotspot Solution

Enterprises based antivirus salivation. Central Backup System and Helpdesk management.

Co-ordination with ERP Implements (Orion, Opera CMS) and Oracle Server with Micros 9700 administration.

Opera Concept Club Management interlink with Micros. Report Designing with Discoverer 2000.

Web Admin, site modifications, Mail routing and administration.

New IP Based digital Telephone System implementation and administration

System Administrator at Byrne Equipment Rental LLC – Dubai (Engineering + Rental + Catering)

August 2002 - July 2005 (3 years)

A leading Multi Business (Catering & Rental) Multinational Irish Company Window Base System, Exchange and costing modules implemented

Modifications & New Modules in Accounting Package for the Catering Division. Job Cost and Cost Analysis programming.

SCO UNIX Installation, Networking, Administration.

Windows 2000 Server Installation, Exchange Server Installation, .NET Configurations. Bank Maintenance package in VB6 including Cheque Printing, PDC Maintenances.

Norton Antivirus Installation, User Configuration and Administration. Hardware Installation, Hardware Troubleshooting.

Up Keeping Backup of the entire Network, UNIX & 2000 Server Backup Maintainer. Firewall Setups, Mail sharing

Costing and Utilization Cost Updates, Month end process and Finalization.

IT Manager at Holland House LLC – Dubai (Foodstuff + FMCG+ Production)

March 1998 - August 2002 (4 years 6 months)

Window Base System, Exchange and Omega ERP (Oracle) implemented

Win NT installation, Securities, Admin, Remote Connections (Cisco 801 series).

Implementation of New ERP System (Oracle Server Based) and Oracle Database Admin.

Update and Error Correction Support in Oracle Program.

Hardware Installation and Troubleshooting, Bar Code Creation and Implementations.

Software Support on installing new updates, Report Creation with Discoverer 2000.

Internet Sharing & Mail sharing (MDaemon mail Server).

Maintaining Books of Accounts (Data Entry, AP, AR, Reconciliation and Finalisation).

Systems Engineer at Al Burkan Computer UAE, Sharjah (Computer service + Sales)

May 1996 - June 1997 (1 Year 1 Month)

Computer Assembling and Troubleshooting - Customer Service

Networking Windows NT 4, WAN Installations (Internet, Roaming Networks)

Marketing in computer Components.

Systems Engineer at Telesis LLC – Bahrain (Computer service + Sales)

November 1992 - February 1996 (3 Years 3 Months)

Networking, Software Development and Training. Troubleshooting in old existing FoxPro programs

Micro Products of Computer Associates (ACCPAC) - Demos and Sales

Designing PC Based POS. and Single Processor POS. Bar-coding.

Inventory & Accounting System in VB 5 & MS Access \ Oracle SQL Backend


National Institute of Business Management

Masters in Business Administration, in Information Technology, 2007 - 2008

University of Kerala

Bachelor of Science (B.Sc.), Mathematics, 1982 - 1986


CCNA - Cisco Certified Network Associate

Microsoft Certified System Engineer

Microsoft Certified System Engineer 2000 License MS ID: MS0428975055

Microsoft Certified Solutions Expert 2012 R2 Microsoft License MC ID: 13077025 April 2019

ITIL Foundation

EXIN License 5665411.20526341 April 2019

Skills & Expertise

Dana Club, Doha, Qatar as IT Manager

Holland House Trading, Dubai as IT Manager

Telesis LLC, Manama, Bahrain as System Engineer

Al Siddiqi Holding,

Qatar as IT Manager

Readymix Qatar Group (LafargeHolcim) as

IT Manager

Byrne Equipment Rental, Dubai as System Administrator

Al Burkan Computer, Sharjah as System Engineer

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