KEY SKILLS
Soft Skills
Hard Skills
Communication
Research
Solve problems
Data Analysis
Prioritize tasks
Documentation
Leadership
Speed typing
EXPERIENCE
July – August 2018 LABORATORY ASSISTANT (INTERN)
Our Lady of Fatima University – Quezon City
-Assisted in preparing and issuing requested instructional laboratory materials, reagents and equipment
February – October 2017 CUSTOMER SERVICE/TECHNICAL SUPPORT REPRESENTATIVE
Teleperformance
-Attended needs and solved problems of the customers
-Assisted customers with troubleshooting cable equipment
July – December 2016 CHAT SUPPORT (CUSTOMER SERVICE)
Convergys
-Provided customer care and aided with troubleshooting mobile gadgets
November 2008 – June 2010 CASHIER
Yellow Cab Pizza Co.
-Greeted customers and asked for orders
-Received payments by cash, check or credit cards
*Vocational Course
August 2010 – February 2011 MEDICAL TRANSCRIPTIONIST TRAINEE
American Academy of Medical Transcription, Pasig City
-Transcribed audio files and proofread
EDUCATION
2011 – 2018 Our Lady of Fatima University – Quezon City
Bachelor of Science in Biology
(Graduated October 2018)
2006 – 2008 Our Lady of Fatima University – Quezon City
Bachelor of Science in Nursing
ADDITIONAL EXPERIENCE
Member, League of Biology Enthusiasts at OLFU-QC (2017-2018)
Officer, English Society at OLFU-QC (2006)
Worship Leader Volunteer, Music Ministry at church (2011-2012)
B19 L8 Ph3 Oscar 32nd St. North Matrixville Subdivision, Caloocan City
091*-*******/962-5751
ac7n2s@r.postjobfree.com
MA. CECILIA P. CAISIP