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Customer Service Care

Location:
Quezon City, Metro Manila, Philippines
Posted:
November 12, 2018

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Resume:

KEY SKILLS

Soft Skills

Hard Skills

Communication

Research

Solve problems

Data Analysis

Prioritize tasks

Documentation

Leadership

Speed typing

EXPERIENCE

July – August 2018 LABORATORY ASSISTANT (INTERN)

Our Lady of Fatima University – Quezon City

-Assisted in preparing and issuing requested instructional laboratory materials, reagents and equipment

February – October 2017 CUSTOMER SERVICE/TECHNICAL SUPPORT REPRESENTATIVE

Teleperformance

-Attended needs and solved problems of the customers

-Assisted customers with troubleshooting cable equipment

July – December 2016 CHAT SUPPORT (CUSTOMER SERVICE)

Convergys

-Provided customer care and aided with troubleshooting mobile gadgets

November 2008 – June 2010 CASHIER

Yellow Cab Pizza Co.

-Greeted customers and asked for orders

-Received payments by cash, check or credit cards

*Vocational Course

August 2010 – February 2011 MEDICAL TRANSCRIPTIONIST TRAINEE

American Academy of Medical Transcription, Pasig City

-Transcribed audio files and proofread

EDUCATION

2011 – 2018 Our Lady of Fatima University – Quezon City

Bachelor of Science in Biology

(Graduated October 2018)

2006 – 2008 Our Lady of Fatima University – Quezon City

Bachelor of Science in Nursing

ADDITIONAL EXPERIENCE

Member, League of Biology Enthusiasts at OLFU-QC (2017-2018)

Officer, English Society at OLFU-QC (2006)

Worship Leader Volunteer, Music Ministry at church (2011-2012)

B19 L8 Ph3 Oscar 32nd St. North Matrixville Subdivision, Caloocan City

091*-*******/962-5751

ac7n2s@r.postjobfree.com

MA. CECILIA P. CAISIP



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