Resume

Sign in

Customer Service Engineer

Location:
Namakkal, Tamil Nadu, India
Salary:
25000 to 28000
Posted:
November 08, 2018

Contact this candidate

Resume:

RESUME

Name: UTHAYAKUMAR.B

Mob: +917*********

E-mail: ac7mw4@r.postjobfree.com

OBJECTIVE:

To pursue a growth oriented career with a progressive organization that can give a scope to apply my knowledge and skills, in tune with latest trends and be a key player in challenging and creative environment.

EXPERIENCE :

Worked as Head end Engineer in Sagar E-Technologies (Broadcasting),from 2013 to March 2016, Bangalore.

Working as a Networking Team leader from in North East Dataa Network PVT LTD (Broadband), from April 2016 –till date, pai layout, Bangalore.

JOB RESPONSIBILITIES :

Responsible for Network Management of Satellite Downlink sub-system (Comprising C band & Ku band antennas)

Configuration of Harmonics IRD, Encoder & Multiplexer for multicast video streams.

Creation of Access Criteria for Scrambling and Descrambling Services

Assignment of LCN’s to all Services in a Network in EPG Editor.

Ensuring quality of Head-end Encoders, QAMs, IRDs, and Multiplexer etc.

Testing Activation, Deactivation, OSD (On Screen Display), Force Message, STB Pairing, Fingerprint Functions on STB.

Testing of New software for STB( Audio video quality, scanning process,SMS & CAS functionality ).

NMS monitoring for faults & alarms of network equipment’s failure and whole network health and troubleshooting the issues.

Monitoring and Troubleshooting of channels

Planning, Implementation & Maintenance of cable network.

Switch configuration, Router configuration.

Managing customer subscription.

Manage the Handover of FTTH/OSP systems from the system Integrator and assuring design has been fulfilled and quality required has been achieved.

Overhaul and all technical jobs like Blowing,Splicing,OFC testing (OTDR) and Link Testing with Laser Source-Power Meter.

Installing, maintaining, repairing, and testing high speed internet, networking, and VDSL for residential and business clients.

installing and repairing networking products using computer operating systems.

Analyzing and troubleshooting technical problems.

Conversing with customers and solving their concerns on service order requirements and equipment request.

Checking total line quality to ensure smooth networking service.

Connecting wires and cables to terminals, removing and replacing hardwares as needed.

Identifying and working with telecom color-coded wires and cables.

Correction and repair of clients' broadband service.

Equipment troubleshooting.

Customer service and education.

Detailed record keeping.

COMPUTER/TECHNICAL SKILLS :

Operating System : Windows, Linux.

Servers : NMX, Auto Machine, PSI-SI, CAS

Software : MATLAB, LABVIEW, AutoCAD

PROFESSIONAL QUALIFICATION :

Very careful to details.

Good organizing skills and management skills.

Excellent ability to work with numbers.

COLLEGE PROJECTS :

PROJECT 1:

“Temperature Analysis with Graphical Image”.

PROJECT 2:

“A Novel DC to AC Converter for A Power Supply System”.

PASSPORT DETAILS:

PASSPORT NO : M0451500

DATE OF ISSUE : 01/08/2014

DATE OF EXPIRY : 31/08/2024

PLACE OF ISSUE : COIMBATORE

EDUCATIONAL QUALIFICATION :

Course

Board

College

Percentage

B.E (EEE)

Anna university

United institute of technology

Coimbatore

68.5%

Diploma

(DEEE)

DOTE

PGP Polytechnic college

Namakkal

88%

S.S.L.C

State

Board

Government Higher Secondary School,

Namakkal.

54.6%

PERSONAL DETAILS :

Date of Birth : 12.06.1987

Fathers Name : R.Bomminaicker

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : Tamil, English, Telugu & Kannada (to Speak)

Address : 7/105 Jangalapuram,

N.Pudupatty (PO), Namakkal (DT),

Tamilnadu, India.

Pin code-637020.

DECLARATION :

I consider myself familiar with the technical aspects. The furnished information is true to the best of my knowledge.

Place: Namakkal.

Date : 08/11/2018.

UTHAYAKUMAR.B



Contact this candidate