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Manager Project

Edison, New Jersey, United States
November 07, 2018

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Preethi Dhanvanthar Singh, MBA, PMP, SCM

Edison, NJ,08820 732-***-****

VP, Applications/Program Management

13+ years’ success leading major global application development and transformation projects.

Dynamic, results-driven, creative leader and skilled strategist with demonstrated success transforming strategic plans into workable solutions meeting key technology & operational goals. Expert in project management, business analysis, and application development and support. Talent for leading cross functional teams in high-growth global Fortune 500 financial organizations through initiatives consistently exceeding operational performance targets. Focused on continuous process and operational improvements introduced to reduce tactical planning cycle and product development time, cost reductions due to improved process performance, productivity gains, and associated revenue growth.

Highlights of Expertise

Organizational Process Analysis

Strategic Planning

Leadership & Team Building

Continuous Process Improvement

Full Lifecycle Project Management

Communications / Presentations

Business Development

Change Management

Total Quality Management

P&L Management

Financial Plan Development

Issue Resolution

Staff Training & Development

Problem Resolution

Revenue Goal Attainment

Asset Planning / Deployment

Operating Infrastructure

Contracts / Negotiations

Career Experience

Citibank, N.A., Jersey City, New Jersey

Provide executive-level leadership with full accountability for strategic and technology initiatives/enhancements for VARCITI, a variable cost analytics calculator hosting $400+ million sources of Brokerage & Exchange fee data.

VP, OPERATIONS & TECHNOLOGY (8/2016 to 10/2018)

Direct & Execute strategic business and technology programs for VARCITI portal, comprised of data across several asset classes including Equities, FX, Fixed Income, and Commodities, enabling global users to fetch BI trends & cost projections.

Established target technology solution product roadmap to increase application expense coverage by $50M.

Partner with strategic data sources for remediation efforts.

Implemented agile framework of delivery through refined Product backlog, creating structured technology/product releases, establishing product demo/agile retrospective process across 100+ internal users.

Coach / mentor & guide functional managers, project managers, business analysts & developers for best practices and motivate them to deliver beyond client’s expectations.

Orchestrate delivery efforts for strategic initiatives across cross functional teams including Finance, Product Delivery, Technology, Data Sources,3rd Party Vendor, and Enterprise teams.

Lead process improvement /change initiatives including automation, process workflow streamlining,application future state changes by creating lean teams .

First Data Corporation, Jersey City, New Jersey

Managed onsite and offshore architects, analysts, and developers and 3rd Party Vendors involved with development of business process improvements procedures and tools to realize revenue of long sales cycle implementations.


Held bottom-line accountability for $6M budget, including P&L and expense management, under the Sales and Contact Center portfolio. Built considerable expertise in Data Warehousing and platform. Took responsibility for vendor contract negotiation and management.

Established and drove high visibility programs for the CRM platform building a new ‘application service’ integrating with Data warehousing applications/data sources/ETL mechanisms.

Initiated and published Monthly Sales Portfolio status report for Sales and Contact Center business.

AIG, Edison, New Jersey

Managed onsite and offshore teams, including 3rd party vendors, working on GRASP (Global Risk Assessment Platform – a workflow engine), acting as central point of contact for business Programs and Projects.


Set priorities for development of GRASP in alignment with business requirements, including deployment of client portal and MI Dashboard / Cognos reports. Acted as IT liaison for to business and product stakeholders of Commercial Property and Energy Lines of Business (LOBs).

Drove strategic programs for P&C GRASP application.

Improved quality of project / product deliverables by 50% by developing and enforcing KPIs and application entrance and exit criteria.

Morgan Stanley(MSSB), New York, New York

Held responsibility for integration of 35% of Citibank’s Global Wealth Management division’s applications into Morgan Stanley’s wealth management platforms post-acquisition.


Directed team of 14 professionals involved with delivery of International business workstreams under Morgan Stanley – Smith Barney JV Org initiative, directing work, conducting performance reviews and appraisals, and leading daily standup meetings. Rolled out technological solutions for following business functions: Trade Capture, Settlement, SWIFT Payment Processing (Worldlink), Account Opening, Reconciliation, and Regulatory (FSA) Reporting, coordinating activities across IT, QA, UAT, Operations, and global business teams of 25+.

Received promotion to Sr. Project Manager and awarded Popular Team Manager award for building high performance team and reducing employee turnover.

Successfully managed complex 2.5-year Merger & Acquisition GWM Integration Project for international markets between Citibank and Morgan Stanley, delivering within scope, schedule, and budget.

Streamlined work processes in various teams, including Quality Control, Human Resources, Communications Management, and Design.

Royal Bank of Scotland,Chennai,India.

Software Designer/Project Lead for Application redesign initiatives (05/2010 to 07/2010).

BNY Mellon, New York, New York

Delivered multiple projects under International Money Management System back office platform.

PROJECT LEAD / ARCHITECT (6/2005 to 04/2010) – Chennai, India/New York, New York.

Reviewed operations to ensure compliance with service level agreements (SLAs) and organizational benchmarks. Conducted technical and operational training for managers. Assessed current policies/procedures and implemented new standards to enhance efficiency.

Acted as Senior Developer/Tech lead for regulatory reporting projects (6/2005 to 12/2007),Chennai, India.

Led project for delivery of highly visible M&A Joint Venture project “FX GAP Analysis” between BNY and Mellon corporations on time and within budget (01/2008 to 10/2008),New York, New York.

Tech Lead for CICS development/performance tuning projects (11/2008 to 07/2009),Chennai, India.

Acted as Project Lead for new Credit Utility Engine (CUE) to process and generate SWIFT messages (08/2009 to 12/2009),New York, New York.

Project Lead/Application Support CUE application (01/2010,04/2010),Chennai,India.

Education & Credentials

MASTER OF BUSINESS ADMINISTRATION, 2007 University of Madras, Chennai, India


Certifications: Project Management Professional (PMP), Scrum Master Certified (SCM)

PM Tools : Clarity,MS Project tools, JIRA,Smartsheets,Sharepoint Collaboration.

Technical Proficiencies: QlikView,Cognos Business Objects Reporting, Data Warehousing / ETL,, SQL, MIS,CICS,COBOL,DB2,JCL,VSAM(Mainframe)

Affiliations: IEEE; Project Management Institute (PMI)

Awards & Recognition

Represented GRASP application in Annual AIG Technology Conference, 2015

Awarded ‘Best Team Manager – Morgan Stanley, 2011

Presented Whitepaper on Application Integration Tools & Techniques at Annual Technology Conference, Polaris Software Lab, 2010

Co-author of IMMS Application Manual – Bank of New York Mellon, 2008

Published IEEE paper on “Energy Recovery Double Winding Induction Machine”,2005.

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