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Contracts Manager

Cupertino, California, United States
November 07, 2018

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Jennifer Eilts

Cupertino, CA ***** 408-***-****

Contracts Administration

Commercial and Government Contracts

Forward-focused Contract Management authority with a strong ability to identify opportunities for revenue growth and build high-performance teams to support company objectives.

Action-driven contracts administration professional with expertise in business, cross-functional team leadership and delivering positive outcomes with strong and sustainable gains. Able to identify and implement strategies to reduce costs, increase revenue, strengthen customer relationships, improve business practices and drive profitable growth. Broad-based management skills, with strong planning, communication, organizational and decision-making ability to successfully direct concurrent projects.


●Team Building and Leadership

●Process Improvement

●Strategic Planning


●Contract Drafting

●Problem Solving/ Issue Resolution

●Contract Negotiations

●Customer Relations and Service

●Strategic Analysis

●Project Management

●Contract Life Cycle Management


●Detail Oriented



Align Technology, Inc., San Jose, CA

Responsible for the overall management of the Commercial Contract Process within Global Market.

●Project management of special projects in order to assist the company in scaling globally.

●Projects include, without limitation, items such as playbooks, website creation, global training, implementation of electronic signature, field based forms that can populate the database and policy creation.

●Training and travel to train global internal clients.

●Manage the contracts database, legal alias and drafting of renewals and negotiation of contracts from basic to advanced level.

●Creation of global training and providing global training for Legal issues and policies including in depth training on use of contracts database.

●Working with IT on implementation of electronic signature for contracts database and other electronic signature options.

●Creation of field based forms in contracts database that will auto populate in said database.

●Manage contracts database. This will entail entering all contracts from a worldwide basis into the database.

●Ensuring appropriate approvals are obtained prior to closing out a contract in the database.

●Work cross-functionally with other key player departments to ensure the timely completion of approvals for contracts, including but not limited to purchasing department.

●Contract Negotiation - cradle to grave negotiations and management of independent work load of contracts; including but not limited to high level negotiation of multi-million dollar values.


Johnson & Johnson Vision (Formerly Abbott Medical Optics), Milpitas, CA

Responsible for the overall management of the Service Contract Process within North America Market.

●Managed the drafting, negotiations and execution of the Service Contract life cycle including the timely and accurate billing, proper internal accounting and processing with the use of SAP.

●Facilitated cross-functional collaboration to achieve assigned service revenue and capture rate goals.

●Development of reports to analyze aspects of the Service Contracts business, e.g. ASP, Capture Rate, Serial Numbers with higher than average utilization, etc.

●Key Player in the negotiation of Government Contracts to assist in the facilitation of the solicitation and award process of Service Agreements in the Government Sector.

●Work cross-functionally on Sales Agreements, suggesting terms and conditions modifications

●Work with quality group with regards to the recommended dispositions of nonconforming materials and nonconformance review as required in the Material Review Board (MRB) and Service Depot; Initiate Change Orders for quality system document changes; Work with cross functional group to update Risk Management Files such as Fault Tree Analysis (FTA), Failure Mode and Effects Analysis (FMEA) for various product lines


Sony Computer Entertainment America (PlayStation), San Mateo, CA

Provided Records Management for Business and Legal Affairs Department

●Streamlined the filling, reducing the lag by 95% in the contract processing and filing process; which included implementing new filing methods and procedures to reduce supply costs by 45%.

●Created 3 User Guides for guidance on the streamlining of the Contract Administration process, including desk references.

●Developed training for the Legal Department on the new Contract Management System, including providing hands on training to users.

●Responsible for the training and supervision of contingent employees working within the Contracts Administration group.

Administrative and Legal Support, 2006 - 2009

Abbott Vascular, Various Locations, CA

Provided Support to Divisional Counsel (2007-2009); Administrative Support (2006-2007)- Executive Level

●Processed all executed agreements into the Contract Management System Software; with a minimum of 40 contracts processed a day and 95% accuracy.

●Drafted and Negotiated Non-Disclosure Agreements and simple amendments to various types of agreements; included but not limited to Consulting, and Service Agreements.

●Provided FDA with interpretation of Contracts between Abbott and outside individuals and vendors or companies for Audit purposes.

●C-Suite level support to VP/GM of division and 77 people within that division/department.

●Acted as training coordinator for department, assigning and assessing training requirements; along with follow up on outstanding training, reducing outstanding training to less than 5%.

●Created and Maintained database/spreadsheet of raw good supplies needed to execute R&D build on beta product build.

●Planned monthly all-hands meetings for R&D and Product Management throughout three locations globally.


Lincoln Law School San Jose, San Jose, CA

Juris Doctor – expected 2022

University of California Santa Cruz, Silicon Valley Extension – Santa Clara, CA

Regulatory Affairs Certification

Villanova University - Online

Master Certification in Government Contract Management

Washington Online Learning Institute - Online

Master Certification Paralegal Studies

San Jose State University – San Jose, CA

Bachelors of Science – Business Administration


SAP MS Outlook Lotus Notes Agile MS Excel MS Office


FDLI (Food and Drug Law Institute) Member 2015- 2017

RAPS (Regulatory Affairs Professional Society) Associate Member 2014-2016

WLA (Women Leaders in Abbott) Member 2014-2015

FRT (First Response Team) 2012-2017


Silver Level 4 Excellence Award (2014)

Silver Level 3 Excellence Award (2014)

Service Excellence Award (2014)

Silver Level 4 Excellence Award (2015)

Silver Level 1 Excellence Award (2015)

Silver Level 1 Excellence Award (2016)

Silver Level 1 Excellence Award (2016)

Bronze Level Excellence Award (2016)

Silver Level 1 Excellence Award (2016)

Silver Level 1 Excellence Award (2016)

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