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Customer Service Sales

Location:
Doha, Doha, Qatar
Posted:
November 07, 2018

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Resume:

STEPHANIE V. LUYO

Address: #** *** ***** ** ****** St. MatharQadeem

Email: ac7mq9@r.postjobfree.com

Contact #: 33736514

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A proactive, customer-focused Sales Assistant with successful sales experience and a positive, confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a health and beauty company in which to use acquired skills and interests

Understand what the buyer wantSell in a buyer-responsive manner

SECRETARIAL:

SKILLS:

Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;

Can Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products.

Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;

Capture meaningful customer data according to the Company tools, for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;

Can provide An active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;

Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market or sports showing passion for fashion and luxury products;

Can Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;

Can Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;

Can Contribute to upholding the visual display of all products in accordance with visual standards;

Can Contribute to the daily operations of the store, by maintaining a neat and organized under stock and stock room;

Can Adhere to the products Image standards and guidelines;

Can Follow all company policies and procedures

CAREGIVER

ORION HEALTH CENTER (2012-2014)-PHILIPPINES

Responsibility and Duties:

Monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

SENIOR SALES ASSISTANT (2015-2016)-QATAR

SUN AND SAND SPORTS

MULTI BRAND- ADIDAS,PUMA,REEBOK,UNDERARMOUR,SPEEDO, NORTHFACE, TIMBERLAND AND FITNESS EQUIPMENT

(JULY 2015-AUGUST 2017)

SENIOR SALES ASSISTANT /CASHIER (2016 up to present)-QATAR

NIKE- KICKS LOUNGE

LIMITED EDITION OF NIKE SHOES, JORDAN HYPE AND RETRO COLLECTIONS.

Responsibility and Duties:

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Made sure store standards were kept at all times.

Coached team members on customer service and store standard.

Help generate customer loyalty by making sure email goals were met

Solve the customer problem.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Processing store shipments in a timely fashion

Shared product knowledge with customers and colleagues

Re-merchandising store for new flow and promotions

Changing store window

Receiving shipments

Scanning new items and kept in back storage

Ordered and managed stock; stocked shelves

Served and assisted customers on checkouts

Answered the phone and helped with queries/complaints, remaining professional at all times

Helped train new members of staff

Worked on tasting stalls

Tertiary: Philippine Woman’s University

Vocational course.

Balanga, Bataan

(2012 – 2013)

Secondary: Mariveles National High School – Poblacion

Brgy. San Carlos Mariveles, Bataan

(2011– 2012)

Primary: Ipag Elementary School

Ariola St. Brgy. Ipag Mariveles, Bataan

( 2007-2008)

Age: 23 years old

Civil Status: Single

Date of Birth: Feb. 01, 1995

Place of Birth: Caiiran,Biliran leyte (Phil.)

Mrs. Merinciana Abaracosso

Manager

NIKE

Doha, Qatar

I hereby certify that the foregoing information is true and correct. Any incorrect statement containing here in or any irrelevant information which did not include any reason shall be sufficient ground for any dismissal from the company at any time.

STEPHANIE V. LUYO

Applicant

Personal Statement

KEY SKILLS AND COMPETENCIES

WORK EXPERIENCE

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