Sign in

Customer Service Engineering

Catawba, North Carolina, United States
November 07, 2018

Contact this candidate


Kim Liechty

**** ****** ****** **** 615-***-****

Catawba, NC, 28609


Seasoned management executive with diversified international experience in the consumer & professional/Commercial products industry bringing demonstrated strengths in operations, business development, marketing, finance, manufacturing, product development, Process Improvement, brand strategy and maximizing efficiencies through “organizational right sizing”. Recognized for successfully growing profitable sales revenues in multiple markets, channels and leading turnaround of unprofitable business units while being a team player focusing organization on details. Record of significant contributions in engineering and technology development including all types of molding (Injection, Extrusion, Blow, Etc): Other principal areas of experience and achievement include:

Project Management

Sourcing Cost Reductions

Lean inventory & control

P&L Management

Global Sourcing

Strategic Planning

Contract Negotiations

New Product development


ProFinished LLC, Catawba, NC 2007- Present

Professional consulting company with focus on Product and Brand development for consumer

& professional outdoor power equipment products.

Owner & President

Development of Global outdoor product & brands for introduction to market, specializing; business leader, engineering, market analysis, competitive evaluation, price point development, Financial management, and brand creation.

• Develop business plan: products, brands & price points US market OEM $400 million

• Customer Service focus on quality, parts supply and customer experience

• Create Intellectual property identification and management strategy of technologies

• Develop policies and procedures to focus and guide employees to common goal

• Management of patent applications and licensing and nondisclosure policy

• Identification of global standards, equipment, procedures and processes for compliance

• Establishment of engineering, production and quality company requirements

• Creation of brand styling and strategy for unique brands and price points

• Identification of technology and licensing with focus on negotiations of royalties

• Connected major retailers and OEMs with low cost / high quality Asian factories

• Vice President Engineering & Operations YAT 2008 – 2012

• Training of Engineering, Quality and Manufacturing employees to conform with USA certifications and standards.

• Technical and performance specifications and verification testing.

• Control of technical documents, including 2D and 3D drawings.

• Verification of materials, and equipment capabilities.

• Control of processes to assure quality and consistency.

• Review of Patents and Trademarks to identify areas of possible infringement.

• Conformance to all Standards in North America, EPA, CARB, UL, USFS. Kim Liechty

• Identification and documentation of critical elements that are required to be included in the manufacturing processes.

Vice President Operations LEHR LLC Companies 2015 – 2016 Manufactures of commercial Propane powered engines and equipment for applications in Outdoor Power, Marine, Concrete polishing and maintained. Responsible for all operations internally and externally to the company. This includes Manufacturing, Logistics and Warehouse, Manufacturing Engineering, development and design for all production improvement including products and Customer Support.

• Develop business plan, expense and revenue budgets to support $19 million

• Creation of cost and expense reductions saving $235k USD per year

• Supported change over from 3 companies’ ERP systems to one “NetSuite” system for all

• Developed and implemented payment plans for critical vendor suppliers

• Simplified/Streamlined manufacturing components and processes reduced cost 25 percent

• Weekly/Daily management for A/P and A/R to improve cash flow

• Created work flow process charts for each production process and procedure Chief Operations Officer (COO) R.P Enterprise Companies 2014 – 2015 Manufacturers of commercial equipment and components supplying customers in Automotive, Agricultural, Construction, Mining, High Performance Automotive aftermarket. Responsible for all operations internally and externally to the company. This includes Manufacturing, Logistics and Warehouse, Engineering, development and design for all products, manage all technical and quality (USA & Asia)

• Develop business plan, expense and revenue budgets to support $12 million

• Creation of cost and expense reductions saving $375k USD per year

• Upgrade IT systems for efficient ERP to control inventory, purchasing, and lower costs.

• Create and Implement priority planning process to control manufacturing processes.

• Manage A/P & A/R to improve cash flow and profitability

• Balance customer business over broad spectrum of business to limit risks & control growth Vice President Engineering & Operations Great States Corp. 2012 – 2014 Outdoor power Equipment Company focused on green type products such as electrical and battery powered mowers, tillers, blowers, chain saws...etc. Responsible for engineering, development and design for all products, manage all technical, standards and engineering related issues in North America and China. Direct manufacturing in USA. Management of all operations in North America.

• Develop business plan, expense and revenue budgets to support $35 million

• Creation of cost and expense reductions saving $1 million USD per year

• Upgrade IT systems for efficient EDI order processing between retailers and customers

• Manage and Direct all product development in North America and China

• Create product specifications for all products and product groups and align with brands

• Assure compliance to safety, performance and environmental regulations in North America

• Develop product specifications to control quality, consistency and compliance to standards Campbell Hausfeld, Mt. Juliet, TN 2005-2007

Kim Liechty

Manufacturer of consumer & professional products including pressure washers, painting systems, generators & welding equipment.


Recruited to profitably grow sales revenue and lead turnaround after six years of declining sales and income losses. Responsible for operational management of production facilities and warehouse with annual operating budget in excess of $5 million, staff of 75 supporting annual sales of $35 million in domestic and global markets; Key achievements include:

• Reduced operating costs $2.2 million (35%) & maintained 98% on-time delivery

• Restructured the sales organization to produce 31% additional revenue

• Implemented cost reduction program with annual savings of 5%

• Introduced a program to cut obsolete and slow-moving inventory value by 50%

• New brand strategy that yielded a 15% increase in profitability

• Recognized by Corporate as “Best in Class” for 2007 business plan & strategy

• Relocated 4 major product suppliers from Europe to Asia in 18 months 35% cost savings Electrolux AB Sweden 1991-2005

Global multi-billion-dollar company, major holdings in outdoor products & white goods. Husqvarna North America – Charlotte, NC

VP Operations, 2003-2005

Responsible for Product management, Brand management, Engineering, Quality, Warranty, Assembly, Distribution & Logistics in 6 global locations; Managed $358M P&L, staff of 130.

• Led development & launch of new product in 5 categories, through multiple sales channels for diverse consumer and professional markets

• Developed & implemented brand strategy creating unique identities for distinct sales channels and customer profiles, yielding $100 million sales increase

• Relocated assembly ($152 million) from Sweden to United States, saving $200k annually

• Established continuous quality improvement processes for 7 Global factories, creating consistent quality metrics across multiple product groups. VP Product Management, Engineering & Supply Chain, 2001-2003 Directed all activity in Product Management, Engineering and Supply Chain, including staffing, budgeting, technical product specifications, and management of product lines, procurement and distribution; Held dotted line responsibility for 5 manufacturing sites in North America and 2 in Sweden. Key achievements include:

• Reduced working inventory from $40 million to $20 million saving $2.8M annually without adverse delivery impacts

• Implemented business planning (including P&L) for 5 product lines with annual sales of

$278 million, yielded 5% profitability increase

• Developed & implemented clear brand identities with metrics to control brand distinction and consistency across 9 factories in 3 countries

• Controlled logistics for North American distribution serving over 5000 dealers and major national accounts (Lowes, Home Depot & Sears)

Director Product Management & Engineering, 2000-2001

• Developed business plans with P&L accountability, for 5 product groups Kim Liechty

• Integrated engineering for 9 manufacturing facilities Director Engineering, 1998-2000

Director Product Development, Poulan/WeedEater 1996-1998

• Rapid prototyping of Gasoline and Electric products; Certifications (using in-house certified labs) to national & global standards including U.S. EPA, California Air Resources Board, Underwriters Laboratories, Canadian Standards Association, American National Standards Institution

Manager Gas Engine Research & Development, 1994-1996

• Led industry as first to develop and emissions certify commercially successful product line Sr. Project Engineer Gas Engines, 1991-1994


Bachelor of Science, Aerospace Engineering Utah State University, Logan UT 1987 PROFESSIONAL ACHIEVEMENTS

Chaired international, multi-company efforts (Portable Power Equipment Manufacturers Association, Outdoor Power Equipment Institute) to establish unified position on product standards

Directed successful negotiations with US EPA & California Air Resources Board to adopt industry-developed emissions regulations

Drove Industry development of United States Forest Service (USFS) Exhaust gas temperatures and Spark Arrestors for safe use in all Federal and State areas Authored several technical and research papers, published under SAE, EPA & CARB Obtained patients; mechanical mechanisms & internal combustion engine technologies Development of branding and styling strategy for products introduced into US market Creation of international strategy for product patents and trademarks

Contact this candidate