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Support specialist

Location:
Quakertown, Pennsylvania, United States
Salary:
$40,195
Posted:
November 07, 2018

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Resume:

Support Specialist

>> QUALIFICATIONS PROFILE

Performance-focused and versatile individual, seeking an opportunity in the information technology field to utilize transferrable skills and knowledge honed from previous work. Articulate communicator and team player, with well-defined organizational and multitasking skills. Equipped with proven ability to quickly adapt to and learn new tasks by adhering to company standards and best practices. Technically proficient with various programming languages, such as C++, Java, Visual Basic, and Structured Query Language (SQL).

>> FUNCTIONAL STRENGTHS

Technical Functions

Able to identify and resolve technical issues through development and debugging of computer programs through C++, Java, and Visual Basic

Proficient in maintaining database through SQL

Technically competent in creating video and designing website

Customer Service Interpersonal Collaboration

Effective in ensuring customer’ utmost satisfaction through positive customer interaction and prompt conflict resolution

Capable of collaborating with other professionals toward the delivery of excellent customer service

>> WORK HISTORY

The Cleaning Authority, Bethlehem, PA

Professional Housecleaner 2018–Present

Chick-fil-A, Quakertown, PA

Front of House Staff 2017–Present

Taco Bell, Quakertown, PA

Service Champion 2008–2017

>> EDUCATION

Bachelor of Science in Professional Studies, May 2017

Kutztown University of Pennsylvania, Kutztown, PA

Associate of Arts in Liberal Arts with Emphasis on General Studies, May 2014

Bucks County Community College, Newtown, PA



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