Profile

Wide knowledge in organizing and handling different kind of events, and social activities.

Over 10 years of experience in general administrative position.

Excellent written and verbal communication skills.

Knowledgeable in Microsoft applications, such as Outlook, Word, Excel, and PowerPoint.

Independent, able to multi-task, work under pressure, and a team player.

Employment History

Banquet Captain August 01, 2018 – August 31, 2018

Canad Inns Destination Centre – Club Regent Casino Hotel Winnipeg, Canada

Ensured efficient operation of banquet functions by coordinating and providing work direction for banquet staff.

Provided work direction to servers; verifies that servers are at work as scheduled.

Handled guest concerns and complaints promptly and tactfully.

Worked closely with kitchen to coordinate cooking, food presentation and delivery times for each function.

Supervised the handling, storage and security of all kitchen and banquet equipment used in function.

Assumed the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee.

Meeting Incentive Conference and Events (MICE) Project Manager January 2010 – May 2018

Gulf Circle Tours LLC Dubai, United Arab Emirates

Prepared proposal to the clients including proposed programs, quotes, and appropriate illustrations that could lead to confirmed projects.

Recommended different types of venues, hotel accommodations, and activities that are suitable to the client’s requests.

Directed the planning and execution of corporate events (including conferences and meetings, exhibitions, and special events) for a prestigious roster of corporate clients.

Briefed all the drivers, tour guides and operations staff according to the event order to make sure that everybody is well informed as per their assignments.

Supervised the whole operation during the event to make sure that everything is in order and according to the client’s standard.

Maintained strong relationships with numerous international clients to assist corporations in planning overseas events.

Event Coordinator August 2007 – December 2010

Gulf Circle Tours LLC Dubai, United Arab Emirates

Reviewed rates and contracts carefully and negotiated with suppliers as needed to ensure that we obtained best possible terms and rates, and that the information and rates provided are in the interest of the clients.

Prepared event order as per the agreed itinerary of the group to make sure that everything will be in place and run smoothly.

Prepared invoices to clients as per the agreed payment conditions and monitored if the payment is received on time.

Maintained strong professional relations with suppliers, ensured that we remain up-to-date and obtained best available rates and services, as well as strengthening relations with new and occasional suppliers.

Administration Assistant July 2005 – July 2007

Net Tours and Travels LLC Dubai, United Arab Emirates

Contacted existing and new suppliers (e.g. transportations, restaurants, tour guides, hotels, and event venues) to source out information and rates to be used in the proposals.

Maintained proper filing of all the correspondences and documents for easy access with co-workers.

Facilitated visa arrangement if necessary.

Coordinated the arrivals / departures of the Groups / VIP guests in the airport.

Handled all office administrative works that may be assigned by the Department Manager.

Office Clerk / Secretary July 1995 – June 2005

Maritime Industry Authority Manila, Philippines

Prepared PowerPoint presentation, drafted letters and memorandum.

Worked at front reception desk to handle walk in traffic and deal with phone inquiries.

Maintained proper filing of all the correspondences and documents.

Performed other related functions that may be assigned by superior/higher authorities.

Educational Background

Bachelor of Science in Public Administration June 2001 – March 2003

University of the City of Manila (Pamantasan ng Lungsod ng Maynila) Manila, Philippines

Computer Technology Course June 1992 – March 1994

Polytechnic University of the Philippines Manila, Philippines