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Customer Service Sales

Cleveland, Ohio, United States
November 07, 2018

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Vivian Munoz C: 216-***-**** 1926 West 21 St, Lorain, OH 44052


As an individual who is self-motivated, bilingual, with 33 years of customer service experience I seek to be a part of an organization that influences the future. I am proficient in Microsoft Office, detail oriented, and have excellent verbal and written communication. Skills

Bilingual, great leadership skills, ability to mediate disputes, attention to detail, active listener with excellent communication skills, able to work under pressure, team mentality to name a few.


Fresh Start Independence, OH Senior Credit Consultant 05/2018 - Current Responsible for validating credit and disputing debts for Spanish speaking customers with the use of several systems (i.e. -Pro Max), also provide advice to assist them with intent to consolidate their debt.

National Car Mart III, Inc. Cleveland, OH Sales Associate 04/2015 - 05/2018 In my role as a Sales Associate I was responsible for finding lenders willing to provide a loan through qualified programs for clients with poor credit for them to obtain a means of transportation while providing great customer service. Foster Chevrolet Cadillac Sandusky, OH Sales Consultant / Credit Analyst 03/2012 - 12/2014

Handled Inbound/Outbound calls from clients who’ve filed for bankruptcy, responsible for setting up appointments for them to obtain the best financing assistance so they can purchase a vehicle.


West Tech High School Cleveland, OH, USA High School Diploma in General 1984

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