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Customer Service Sales

Aurora, Colorado, United States
November 06, 2018

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Professional Summary


Work History


**** *. **** *** ***. 1, Arvada, CO 80003 • 720-***-**** • Focused customer host successful at multi-tasking and delivering prompt and friendly service to all customers. Talented at maintaining a positive attitude and great sense of humor during peak hours. Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as an energetic, friendly Waiter. Grocery Store Clerk focused on maintaining a clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency. Respectful, outgoing and courteous Grocery Store Cashier looking to join a team committed to providing healthy and sustainable foods to the community. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking. Liquor and smoking laws familiarity

Loss prevention training

Hospitality expertise


Flexible schedule capability

Excellent judgment

Microsoft Excel

Quick problem solver

Customer service

High energy


Accurate money handling

Employee training and development

Customer service oriented

Cash handling expert


Outgoing and energetic

Committed team player

Microsoft Office Suite

Customer Host, 09/2018 to Current

Walmart – Arvada, CO

Maintained clean lobby and service areas at all times. Developed and maintained positive working relationships with others to reach business goals. Managed customer flow and backed up lines to reduce checkout wait time. 1 years 4 month retail experience.

Reduced store product loss.


Assisted co-workers whenever possible.

Collected empty carts and returned to proper areas. Resolved guest complaints quickly and efficiently. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Maintained an atmosphere of enthusiastic customer service. Carried out supervisory responsibilities in accordance with company policies and applicable laws. Affected quick resolutions to customer problems and brought in management when needed. Motivated and disciplined employees according to established requirements. Cashier Customer Service, 06/2017 to 09/2018

Walmart – Arvada, CO

Properly handled and timely processed cash and credit card transactions. Worked closely with a wide range of customers, asked questions, collected information and assessed their needs.

Provided responses to inquiries related to merchandise availability and pricing. Maintained a friendly and customer-focused shopping platform. Developed reputation as an efficient service provider with high levels of accuracy. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Received multiple positive reviews which acknowledged dedication to excellent customer service. Handled all customer relations issues in a gracious manner and in accordance with company policies.

Welcomed customers into the store and helped them locate items. Verified that all customers received receipts for their purchases. Maintained cleanliness and presentation of stock room and production floor. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Trained 4 new sales associates each quarter.

Identified potential shoplifters and alerted management. Cleaned and organized the store, including the checkout desk and displays. High School Diploma: 2006

Greeley West High School - Greeley, CO

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