Kristina Johnson
Dayton, TX
ac7mhn@r.postjobfree.com
Reliable and friendly Customer Service Associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying customer experience Work Experience
Home Health - Crosby, TX
2012 to 2018
• Maintained a clean and well-organized environment to promote client happiness and safety
• Supervised frequent activities such as medication intake and personal hygiene and care
• Assisted disabled individuals to foster independence while still closely monitoring safety
• Administered all necessary medication and tube feeding as directed by care plan Administrative Assistant
VNC, Inc - Crosby, TX
2008 to 2012
• Welcomed guests and clients in an upbeat and friendly manner
• Maintained the front desk and reception area in a neat and organized fashion
• Represented office personnel and company brand in regular client correspondence
• Provided support for CEO and Assistants in managing operation work flow
• Coordinated daily and weekly schedules and monthly calendar
• Organized office meetings, day to day calendar, luncheons and travel arrangements
• Received and distributed faxes and mail in a timely manner
• Assisted customers with professional and knowledgeable experience Credit Analyst
JP Morgan Chase - Houston, TX
1996 to 2004
• Maintained reception area and provided company with all clerical needs including multiple line phones, copying, faxing, correspondence and file management
• Reviewed and processed loan applications for completeness prior to data entering a minimum of 75 loans per day with high accuracy
• Investigated customer credit reports and financial data to present to upper loan teams for loan recommendations
• Reviewed complete loan application to ascertain the level of risk for extending credit
• Presented customer with final loan decision
Skills
CUSTOMER SERVICE, CUSTOMER SERVICE ORIENTED, DATA ENTRY, ENERGETIC, EXCEL Additional Information
Skills
Customer Service oriented Advanced skills in Data Entry, Typing, 10 key Cheerful and energetic Banking and Financial Services background Effective team player Microsoft Office, Word, Excel proficient