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Administrative Assistant Manager

Berkeley, California, United States
November 06, 2018

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Dedra Patterson

“Making Life Easier for Busy Executives”

Administrative professional with over ten years of experience supporting senior executives, physicians, directors, and preparing top-notch presentations, assembling facility reports while maintaining the utmost confidentiality. Extensive hands-on experience with a demonstrated track record in utilizing excellent organizational, time-management, project management, and clear communication skills.


Strayer University Owings Mill, MD

Bachelor of Science, Human Resource/Business Administration 2011

Cum Laude

Master of Business Administration MBA (expected 2020)

Professional Experience

MedStar Washington Hospital – Dept of Medicine Washington, DC

Sr. Administrative Assistant/Fellowship Coordinator (40 hrs)

August 2016 – September 2018

Track the status of action items, coordinate and maintain physicians calendars and participate in projects that identify the efficiency and effectiveness of program operations

Develop and maintain computer based logs and spreadsheets

Successfully manage multiple departments concurrently, ensuring smooth daily operations

Coordinate and schedule conference rooms, WebEx, teleconferences and arrange for out of town conferences and all travel logistics, maintain reimbursement for travel

Maintain and update fellows competency files in accordance with JC (Joint Commission) requirements and policies

Manage the fellows program and recruitment for the interviewing process for incoming clinical fellows, manage and maintain all applicants communications, and create materials for candidates

Design databases to track work assignments

Compose and prepare administrative reports and establish and maintain filing systems

Register new patients within the hospital EMR system, screen all incoming telephone calls for office personnel, order office supplies and track office inventory

Daily databases; Med Connect, IDX, Patient Keeper, People Soft, ERAS, New Innovations

Train, coach, and supervise a small team of professionals on project management

George Washington Hospital- Dept of Cardiology Washington, DC

Executive Administrative Assistant (40 hrs)

January 2015 – June 2016

Coordination of office activities with other executives to work on projects

Opened, sorted, and distributed incoming messages and correspondence

Supported the cardiologist daily with patient registration and building client relations

Obtain pre-authorizations and schedule surgical procedures

Conduct research and analysis for projects and ensure completion of project

Maintain patient database as well as physician calendar

Handled confidential material at the highest level daily

Coordinating Video and Audio Conference calls twice a week

Veterans Affairs Administration- Dept of EEO Coatesville, PA Executive Administrative Assistant (40 hrs) August 1999- January 2010

• Conduct research to prepare, gather and proof briefing materials and agendas for all executives

• Facilitate meetings between management and suppliers/internal customers

• Time and attendance on automated database for 30 employees on a bi-weekly basis

• Provide administrative support and demonstrate ability to improvise, improve procedures, and meet demanding deadlines daily

• Attend executive board meetings, record minutes, distribute, prepare agenda, set up teleconference calls

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