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Customer Service Manager

Location:
Thailand
Posted:
November 06, 2018

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Resume:

NATTHANICH SAENGHOI

** ****, ********, ***********, *********** Thailand 93110

ac7mh4@r.postjobfree.com – +66-88-500-****. Skype: nsaenghoi. To be a part of organization that provides me a challenging job which helps me achieve personal as well as organizational goals.

PERSONAL DATA

+ DATE OF BIRTH: August 27, 1989

+ WEIGHT: 52 kg.

+ HEIGHT: 159 cm.

+ MARITAL STATUS: Married

+ NATIONALITY / RACE: Thai

+ RELIGION: Buddhist

SUMMARY OF QUALIFICATIONS

+ Services mind

+ Proficiency in computer applications.

+ Positive attitude and open mind

+ Able to work with a multi – cultures team

+ Excellent health and fitness

+ Able to work under pressure and flexible time

WORK EXPERIENCES

Admin Officer (Jan, 2016 – June,2016) - Indochine Condominium Juristic Person, Phuket Thailand

+ Send/received email for update any information to the customers in English.

+ Provided telephone support.

+ Provided a comfortable environment to foreigner customers.

+ Look at all complaints and report to manager as an opportunity to improve.

+ Coordinated financial departments with responsibility Payroll, Accounts Payable and Receivable before deadlines.

+ Coordinated with insurers to claim the damages in a condominium Invoice Officer (Jun,2015-Sep,2015) – Hewlett Packard company, Bangkok Thailand

+ Coordinator of PPS Delivery Operations to manage about care pack document and invoice document. Account Executive (Feb,2014-Mar,2015) – Central world company, Koh Samui Thailand

+ Present and update weekly report to manager.

+ Contact to new customer and retain old customers.

+ Prepared the quotation to customers.

+ Provided telephone and Email support.

+ Responded to target sale of company

Customer Service (Mar, 2012 to Mar, 2013) - Shabushi Restaurant at Hatyai Thailand

+ Check with customers to ensure they are enjoying their meals.

+ Serve food and/or beverages to customers.

+ Prepare bills and collect payment from customers.

+ Remove dishes and glasses from tables and take them to the kitchen for cleaning.

+ Present menus to customers and make recommendations upon request.

+ Stock service areas with supplies such as juice water ice-cream and food. Housekeeper (Mar, 2011-Jun, 2011) - Ramada hotel. North Dakota, USA

+ Clean rooms, lounges, lobbies, bathrooms and hallways.

+ Take out the garbage.

Part – time (Mar, 2011-Jun, 2011) - Burger King, North Dakota, USA

+ Take orders from customers and received the payment by cash or card.

+ Clean tables, doors, toilet and floor in restaurant.

+ Refill station cold beverage machine.

EDUCATION

+ Prince of Songkla University (2009-2012) Bachelor of Business Administration, GPA 3.03 Major: Information Technology Management.

ACTIVITIES

+ 2014, Fireman Training by Central World Company Ltd.

+ 2011, Join work and travel program at USA (3months)



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