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Pharmacy Technician Customer Service

Chicago, Illinois, United States
November 06, 2018

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**** * ****** *** *******, IL ****2

P H O N E ( 7 7 3 ) 7 0 6 - 0 1 4 0 • E - M A I L C E L I A Y N I G U E Z @ H O T M A I L . C O M


To utilize my communication, administrative and decision-making skills as well as my bilingual abilities in a challenging position with opportunities for growth and continued knowledge.


•Bilingual: Spanish and English

•Type 50 WPM

•Proficient in Microsoft Office software, Athena Electronic Medical Record, and QS1 pharmaceutical software

•Pharmaceutical Calculations

•Retail Pharmacy Procedures

•Interpreting Physician’s Orders

•Medical terminology


2002-2005 Gage Park High School Chicago, IL General Education

2006-2007 Olympia College Chicago, IL

Pharmacy Technician

2007 Alivio Medical Center- Bienestar Pharmacy Chicago, IL Pharmacy Technician Externship

•Completed 160 hours of hands-on practical training as a pharmacy technician

•Filled prescriptions, stocked shelves, kept an accurate inventory of prescriptions and over the counter medications, and maintained an orderly pharmacy


10/2014-7/2017 Argo Community High School

Purchasing Clerk / Receptionist / Swithcboard Summit, IL

●Processed purchase order requisitions, Emailed and faxed purchase orders as requested

●Responsible for processing outgoing mail, stamping all mail for all office departments. Signed for, and distribute any package deliveries brought to main office

●Assisted with processing of National School Lunch Program application processing, direct certification file uploading.

●Responsible in processing waiver fee applications

●Responsible for working with all District personnel to provide a harmonious operation of the school district

●Performed responsible assignments given by the Superintendent and Business Manager

●Answered and transferred all incoming calls in the district

4/2008- 9/2014 CommunityHealth- MedAccess Pharmacy Chicago, IL Pharmacy Technician

•Serve over 10,000 unduplicated active patients

•Manage the “Patient Assistance Program” to facilitate medication ordering through several pharmaceutical companies

•Return patient phone calls to ensure that medications are prepared for patient pick-up

•Part of a six staff member team that enter, fill, and dispense over 60,000 prescriptions annually

•Assist with monthly inventory and supply orders to ensure adequate medication stock

•Maintain filing system with complete records of medications ordered and dispensed

•Filled over 300 prescriptions per day

2/2006-10/2006 Champs Sports Chicago, IL Sales Associate

•Provided top-level customer service in a competitive retail environment

•Responsible for managing various transitions at the cash register

10/2005-2/2006 Wild Pair Chicago, IL Sales Associate

•Greeted customers, maintained sales records, and processed payments.

•Stocked and merchandised the store to attract customers


2005 Cordi Marina Day Care Chicago, IL

•Cared for a group of 10 children with musical and artistic activities

•Maintain day care center, rooms and play areas in a clean, orderly, and safe condition; set up rooms and areas for various activities such as lunch, snack, naps, games

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