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Customer Service Manager

Location:
The Bronx, New York, United States
Salary:
35000
Posted:
November 08, 2018

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Resume:

Abdullah Muhammad

*** ******* ******

Linden Nj

862-***-****

E-mail ac7m3a@r.postjobfree.com

Objective: Acquire a position that will utilize my skills as prior work experiences pursue a career with an organization that provides opportunities for growth and diversity.

Professional Experience

Genesis healthcare of New Jersey 7/10/18 to present

Personal hygiene to all patients taking them to the dining room and two other activities putting in Foley bags measuring and put in output and doing charging

Private duty in newJersey 6/15/17 7/5/18.

Personal hygiene Bathing and showering foot care nail care and oral hygiene And range of motion exercise walking doctor visits and trips to the park

ResCare Home Care of New Jersey 07/07/13 to present

CHHA

Personal care bath, bed,shower,nail,and foot care oral hygiene

Metropolitan Health Care of New Jersey 06/07/11 to present

CHHA

Personal care bath, bed, shower, nail and foot care oral hygiene

Virgo Medical Services Inc. East Orange, NJ 07/27/09 -06-07-11

Driver

Picked up customer at their destination and drop them off at their destination

Worked with dispatches on undelivered and delivered call.

Premier medical services Inc. East Orange, N.J. 3/21/09-07/27/09

Driver

Picked up customer at their destination and drop them -off at their destination.

Macy’s East, INC. Livingston, N.J. 11/23/08 -01/8/09

Sale Assistant

Offered outstanding customer service through direct selling.

Demonstrated product knowledge and built quality customer relationships that resulted in increased sales and repeat business.

Developed advanced product knowledge, merchandising, and visual presentation skills.

07/07 Vital Transportations, INC. Long Island City. NY 07/23/07-11/20/07

Driver

Computer functions,

Picked up customer at their destination and drop- off at their destination.

Check for voucher, VIP, and credit card for approval.

Operate the mici1790 mobile terminal with computer work with dispatches on undelivered and delivered call.

Health Care Service Group Bensalem, PA 01/15/05 07/ 23 /07

Account Manager/ Director of Housekeeping

Coordinated the project and program work done in the building.

Training, quality control in servicing.

Stripped, Buffed and waxed floors

Preparing time sheet, doing payroll change and rate increase

Had department meeting daily

Meet with vendors for ordering of supplies

Coordinating staff schedule

GENTLEMEN OF THE FUTURE Wilson, NC 08/11/04 - 09/21/04

Special Needs Assistant

Instructed children who needed addition assistance with school work.

Provided guidance in social skills.

Provided instruction in coping skills for everyday challenges and conflicts.

MEGA FORCE Wilson, NC 10/13/03 - 06/12/04

Advance Auto

Material handler, order puller, scan, pack & shipper.

Stock clerk, unload, pricing, putting merchandise on self, price markdown.

AMERICAN INTERNATIONAL GROUP Parsippany, NJ 11/22/99 06/12/03

Mail room clerk/ Office Clerk

Manage mail room for over 200 employees.

Sorting mail organizing mail for internal delivery

Prepare mail for UPS, FedEx for domestic and international, intercompany courier

service.

Tracking Maintaining and preparations of different types of inventory by Excel spreadsheet.

Office equipment; Computer deliveries and installation, Office Supplies.

Support LAN Group with computer imaging and setup.

Imaging computers; Installation software on PC; Setup hardware;

Installation floppy disk drive, and audio CD; Setup and

Installation printer software, Virus scan configuration; Review Telephone Usage Report.

Kitchen Utilities

Assisted chef in preparing meals for the followings day.

Handle food, inventory, maintained storage rooms stock

WHITE FLOORING CO. Newark, NJ 02/09/93 - 02/18/98

Manager

Open & closed store / preparing bank deposits, preparing payroll and Time sheets

Preparing spread sheets, billing sheets, and company

records.

Marketing

Sales promotion-price mark down, sale promotion to client and customer.

Customer Service

Answer phones, directing people service

NEWARK PER- SCHOOL Newark, NJ 01/24/92 – 06/11//96

Teacher/ Special Needs Assisted

Instructed children who needed addition assistance with school work.

Provided guidance in social skills.

Provided instruction in coping skills for everyday challenges and conflicts

UNITED STATES POSTAL SERVICES Newark, NJ 05/21/90 - 05/22/91

Mail clerk

Received, sorted and distributed mail throughout the company

Education

1977-1978 American Business Institute

Marketing

1977 - 1978 Essex County College

Psychology

1970 - 1973 Central High School

Academic

Skills Proficient in Word; Power Point; Excel

Certification Microsoft; Excel Level 1 & 2; PC Software and Hardware

Certification License CHHA

Certification. Phlebotomy

Certification. License Cna



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