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Sales Manager

New York City, New York, United States
November 05, 2018

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**** ******* **., **********, ** *0927 C: 845-***-****


Professional Profile:

Accomplished Sales Manager offering 15 years' experience leading in the development and implementation of highly successful fashion and apparel companies. Proven record of accomplishment of identifying and creating profitable business productivity and cultivating a strong sales team focused on customer satisfaction throughout all stages of the sales life cycle. Aggressive sales manager driven to exceed sales goals and corner the market in luxury fashion and apparel.


Recruiting and hiring

Team building

Compelling leadership skills

Sales operations

Marketing strategy

Team oversight

Strategies and goals

Customer rapport

Excellent communication skills

Product knowledge

Computer skilled in Microsoft Excel and Word

Social media savvy

Effective Retail Sales Manager


Exceptional multi-tasker

Established track record of exceptional sales results


12/2014 to 08/2018

Sales Manager

Fox’s of Manhattan New York, NY

Led sales team members to establish sales and customer retention goals.

Trained in negotiations and time management.

Monitored sales team performance and provided effective training to help them reach their targets.

Forecasted product sales and achieved quarterly and annual sales objectives.

Worked closely with the marketing department to optimize strategic initiatives.

Developed and significantly grew store revenue over a 4 year time period.

Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings.

Profiled, targeted and prospected territory within and beyond the existing customer base.

Shared product knowledge with customers while making personal recommendations.

Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to the sales team.

Collected customer and market feedback; reported information to company leadership.

Generated monthly and annual sales reports.

01/2015 to 09/2018

Shop Manager

Les Petites-Bloomingdales Hackensack, N.J.

Managed a new company of fine French woman's clothing.

Provided product knowledge for all store associates.

Created sales team in our wholesale division focusing on closing sales and achieving company goals.

Opened and learned about new shipments while merchandising and incorporating new items unto the floor.

Organized store events to educate customers on all company products and designs.

Generated monthly and annual sales reports.

Networked with Bloomindales’ department heads to increase sales opportunities.

Held weekly one-on-one meetings to review performance, set goals and provide customized coaching.

Interviewed applicants and identified viable candidates based on enthusiasm and ability to project a positive image.

Retained existing customers and substantially grew the customer base, product line and sales volume.

Monitored customer preferences to determine focus of sales efforts.

01/2008 to 01/2015

Store Manager


Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Stocked and restocked inventory, when shipments were received.

Worked closely with the district manager to formulate and build the store brand.

Design and implemented customer satisfaction metrics.

Reorganized the sales floor to meet company demands.

Maintained daily record of all transactions.

Trained staff to deliver outstanding customer service.

Wrote order supply requests to replenish merchandise.

Analyzed marketing information and translated it into strategic plans.

Delegated work to employees based on shift requirements, individual strengths and unique training.

Kept an eye on building premises for loss prevention and security purposes.

Performed assigned projects and completed checklists in an efficient and accurate manner.

Resolved customer problems by investigating issues, answering questions and building rapport.

Addressed, and corrected, in a tactful and effective manner, the sales staff communication issues.

Completed weekly schedules according to payroll policies.




Columbia University New York, NY

Completed continuing education in Business and fashion

Completed professional development in Sales

Summa cum laude graduate


BS/BA: Speech Pathology/Hearing Diagnostics and Business Administration

Brooklyn College Brooklyn, NY

Clinical Study Club-Dean's list


Personal and Professional References Furnished Upon Request.

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