CARYN DINETZ
**** ******* **., **********, ** *0927 C: 845-***-**** ac7lz8@r.postjobfree.com
SUMMARY
Professional Profile:
Accomplished Sales Manager offering 15 years' experience leading in the development and implementation of highly successful fashion and apparel companies. Proven record of accomplishment of identifying and creating profitable business productivity and cultivating a strong sales team focused on customer satisfaction throughout all stages of the sales life cycle. Aggressive sales manager driven to exceed sales goals and corner the market in luxury fashion and apparel.
SKILLS
Recruiting and hiring
Team building
Compelling leadership skills
Sales operations
Marketing strategy
Team oversight
Strategies and goals
Customer rapport
Excellent communication skills
Product knowledge
Computer skilled in Microsoft Excel and Word
Social media savvy
Effective Retail Sales Manager
Resolution-oriented
Exceptional multi-tasker
Established track record of exceptional sales results
Experience
12/2014 to 08/2018
Sales Manager
Fox’s of Manhattan New York, NY
Led sales team members to establish sales and customer retention goals.
Trained in negotiations and time management.
Monitored sales team performance and provided effective training to help them reach their targets.
Forecasted product sales and achieved quarterly and annual sales objectives.
Worked closely with the marketing department to optimize strategic initiatives.
Developed and significantly grew store revenue over a 4 year time period.
Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings.
Profiled, targeted and prospected territory within and beyond the existing customer base.
Shared product knowledge with customers while making personal recommendations.
Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to the sales team.
Collected customer and market feedback; reported information to company leadership.
Generated monthly and annual sales reports.
01/2015 to 09/2018
Shop Manager
Les Petites-Bloomingdales Hackensack, N.J.
Managed a new company of fine French woman's clothing.
Provided product knowledge for all store associates.
Created sales team in our wholesale division focusing on closing sales and achieving company goals.
Opened and learned about new shipments while merchandising and incorporating new items unto the floor.
Organized store events to educate customers on all company products and designs.
Generated monthly and annual sales reports.
Networked with Bloomindales’ department heads to increase sales opportunities.
Held weekly one-on-one meetings to review performance, set goals and provide customized coaching.
Interviewed applicants and identified viable candidates based on enthusiasm and ability to project a positive image.
Retained existing customers and substantially grew the customer base, product line and sales volume.
Monitored customer preferences to determine focus of sales efforts.
01/2008 to 01/2015
Store Manager
BCBGMAXAZRIA New York, NY
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Stocked and restocked inventory, when shipments were received.
Worked closely with the district manager to formulate and build the store brand.
Design and implemented customer satisfaction metrics.
Reorganized the sales floor to meet company demands.
Maintained daily record of all transactions.
Trained staff to deliver outstanding customer service.
Wrote order supply requests to replenish merchandise.
Analyzed marketing information and translated it into strategic plans.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Kept an eye on building premises for loss prevention and security purposes.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Resolved customer problems by investigating issues, answering questions and building rapport.
Addressed, and corrected, in a tactful and effective manner, the sales staff communication issues.
Completed weekly schedules according to payroll policies.
EDUCATION AND TRAINING
1983
MBA
Columbia University New York, NY
Completed continuing education in Business and fashion
Completed professional development in Sales
Summa cum laude graduate
1979
BS/BA: Speech Pathology/Hearing Diagnostics and Business Administration
Brooklyn College Brooklyn, NY
Clinical Study Club-Dean's list
REFERENCES
Personal and Professional References Furnished Upon Request.