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Employee Relations Human Resources

South Ozone Park, New York, United States
November 04, 2018

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Queens, NY ***** • 347-***-**** QUALIFICATIONS PROFILE

Human Resources Generalist with solid foundation providing full range of Human Resources activities in addition to a Master of Science in Human Resource Management. Ø Highly effective communicator with proven success onboarding new employees as well as working with students to teach various subjects.

Ø Strong background in employee relations and working discreetly with confidential information, with expertise in conducting employee investigations and providing detailed analysis, assessments and summary reports of findings.

Ø Leverage outstanding data and analytical abilities to provide powerful reporting for senior management to assess performance and identify opportunities for corrective action. Ø Demonstrated ability to process high volumes of detailed information quickly and accurately. Ø Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint), Paychex and ADP with the ability to easily learn and apply new technology.


Master of Science in Human Resources Management – STONY BROOK UNIVERSITY, SCHOOL OF PROFESSIONAL DEVELOPMENT, Stony Brook, NY (Expected Completion 5/2018) Bachelor of Science in Business Administration – ST. JOSEPH’S COLLEGE, Brooklyn, NY Dean’s Recognition Award; Member Sigma Iota Chi Honors Society; Member Delta Epsilon Sigma Honors Society


HEARTSHARE HUMAN SERVICES OF NEW YORK – Brooklyn, NY 3/2014 – Present Human Resources Specialist 12/2015 – Present

Perform wide range of HR Generalist functions pertinent to all stages of employment lifecycle. Ensure accurate and efficient processing of employee information, onboard new hires, assist in various employee relations activities and contribute to payroll processing for over 3,000 employees. Key Achievements:

§ Welcome new employees to the organization and assist with onboarding paperwork, explaining policies, creating personnel files and inputting data into HRIS.

§ Perform thorough background checks for new hires, verifying education, criminal background and other information per state requirements.

§ Conduct employee investigations with tact and discretion, administer personnel policies and employee counseling and present summary reports and assessments.

§ Effectively collaborate with Payroll Department to ensure all forms and employee verifications are submitted in a timely manner.


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§ Answer HR phone lines to respond to employee informational requests and concerns promptly and professionally.

HEARTSHARE HUMAN SERVICES OF NEW YORK – Brooklyn, NY Research Assistant, 3/2014 – 12/2015

Assisted in data collection and reporting. Worked closely with the Quality Improvement (QI) team to collect, analyze and report on data in order to drive efficiency throughout the company. Represented the QI Director at external consortium and funding source meetings. Key Achievements:

§ Assisted the QI to develop evaluation tools to identify areas for improvement within the programs.

§ Assisted the QI Director to identify areas for evaluation and develop program outcomes and performance measurements.

§ Prepared data analyses, reports and followed up with Program Directors to ensure corrective actions had been taken to resolve deficiencies.


Children’s After School Program Assistant, 1/2010 – 2/2014 Designed and led math and spelling programs and activities for children ages 6-14. Key Achievements:

§ Assisted students with homework in various subjects, working closely to aid children who had disabilities master the concepts and develop competency.

§ Provided compassionate guidance to children who disclosed family and/or school-related concerns.

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