Krystal D. Smith
P.O. Box ***
Raeford, NC *****
ac7lre@r.postjobfree.com
Education
Miller-Motte College Fayetteville, NC July 2018
Associates in Applied Science (Medical Assistant)
Sandhills Community College Pinehurst, NC August 2009 Certified Nursing Assistant
Sandhills Community College Pinehurst, NC August 2009 Phlebotomy
Key Skills and Abilities
Ability to deliver high quality compassionate health care I have a proven ability to provide a high standard quality of care that is in line with current evidence-based practices. My commitment to continuing my professional development, combined with my career experience and qualifications, allows me to confidently develop innovative and responsive health care services to meet clients’ needs. In my years of experience, I have supported consumers who have conditions such as depression, eating disorders, ADHD, Schizophrenia, bipolar disorder, drug and alcohol addiction/abuse, personality disorders, PKU diet monitoring, etc. I regularly evaluate interventions and initiatives using product measures and adjust my mentoring based on changes to my clients’ health, environment, and circumstances.
Strong interpersonal, communication and organizational skills In my current role, I develop and maintain strong relationships with the clients, doctors, clients’ families, and other mentors. Internally, I am surrounded by a multidisciplinary team including psychiatrists, nurses, therapists, and other mentors to meet the complex needs of clients. My ability to recognize my client’s needs and work with a wide range of professionals from many different areas has been vital to my success in supporting clients to maximize their individual recovery and capacity to manage their own lives. Employment History
Serenity Therapeutic Services Raeford, NC October 2017 - present Paraprofessional
● Serves as part of the client’s treatment team.
● Provides timely documentation to support services rendered and provides written reports as required by other agencies (i.e. DCFS, legal system, etc.).
● Builds support network around client by working with authorized collateral sources (parents, teachers, other community agencies as appropriate).
● Provides clinical supportive interventions according to treatment plan on an off-site basis.
● Ensures client’s attendance to initial medication evaluation and subsequent medication appointments.
● Establishes positive relationship with client, family and their support network.
● Models stability for client and family with regular sessions.
● Empower client to improve day to day functionality, reducing stressors and increasing ability to focus on treatment goals.
● Encourages client compliance with the treatment the therapist/counselor/physician is providing.
● Monitors/reports client behavior in all environments.
● Orders, logs and distributes medication.
Canyon Hills Treatment Facility Raeford, NC April 2018 Residential Advisor
● Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care
● Establishes, maintains, and co-facilitates a therapeutic relationship with residents
● Maintains the inventory and orders equipment and supplies for activity programs, as directed
● Provides daily living assistance including promoting and assisting residents in developing self-help skills
● Completes incident reports and forwards to Supervisor in compliance with established policies and procedures
● Notifies appropriate agencies of any known or observed incidents of client abuse
● Provides case management, schedules appointments, communicates with conservators and treatment teams, arrange and conducts group outings and activities
● Provides medical assistance: takes temperatures, blood pressure, pulse and provides First Aid when needed
● Observes, records and reports residents’ behavior as per applicable State, County and Telecare guidelines
● Reviews and implements resident service plans
● Actively participates in team meetings and service planning meetings as directed
● Demonstrates knowledge of management of assaultive behavior techniques
● Responds to emergency/crisis situations
● Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Interim Healthcare Fayetteville, NC October 2017
Certified Nursing Assistant
● Administers personal care and hygiene by providing or assisting patient in bathing, hair care, shaving, oral hygiene, toileting, and dressing following patient care plan.
● Plans and prepares nutritious meals satisfying special diet restrictions and assisting in feeding the patient when necessary.
● Provides and/or assists patient with simple range-of-motion exercises, transferring, turning, lifting and walking.
● Assists patient with medications that are self-administered.
● Immediately reports and records changes in the patient’s mental or physical condition.
● Maintains cleanliness in the patient’s environment by following care plan.
● Submits accurate time sheets, progress notes, and other data to supervisor on a timely basis.
● Willingly performs other duties as assigned by supervisor.
● Displays a high degree of courtesy, tact, and knowledge of services provided by the agency in all contact with staff, patients, and visitors. Cornerstone Treatment Center Hope Mills, NC October 2015 Premier Healthcare Inc.
Mental Health Team Leader
● Leading, organizing and participating in therapeutic activities, exercise, and recreation
● Supervising patient activities of daily living, social skills and money management
● Communicating with patients in various situations, small groups, activity groups and as directed by supervisor
● Observing, reporting, and documenting patient psychiatric and medical problems
● Charting on new admissions, patients who are on special observation, unusual incidents
● Maintaining a safe work and patient environment, maintains an environment that supports patient rights, and provides safe transportation to and from off-unit assignments
● Serving as group leader in psychiatric emergencies such as seclusions, management of aggressive patients, code arrests, etc. in the absence of Lead Tech or Psychiatric Nurse
● Promoting quality service within a compassionate environment by treating patients, staff and coworkers with respect and dignity
● Orients new BHT staff as well as float staff to the unit
● Attending shift report, unit and committee meetings, mandatory education and training requirements
● Coordinating with supervisor to complete required clinical oversight, per policy actions, if necessary
Mowens Children Store Charlotte, NC May 2012
Manager
● Manage all aspects of the store
● Supervise, Train, and Schedule employees
● Order and/or oversee ordering of product three times weekly to maintain shelf levels
● Stock shelves and supervise rotation requirements
● Operate a cash register when needed during busy times
● Adhere to all money services, including cash handling, check acceptance policies, coupons, gift cards, etc.
● Learn and perform all daily closeout procedures for the end of day, as well as all daily store opening procedures.
United States Census Bureau Fayetteville, NC May 2010 Enumerator
● Use automated devices (e.g. smartphones or laptop computers) to conduct job activities.
● Review assigned work to determine organization of neighborhoods and locate households for verifying addresses and/or conducting interviews.
● Conduct interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explain the purpose of the census interview, answer residents' questions, and elicit information following a script, and record census data on devices and/or paper forms.
● Update address lists and maps.
● Validate address and map updates for quality purposes.
● Comply with accuracy standards while maintaining high acceptable production rates.
● Maintain and submit records of hours worked, miles driven, and expenses incurred in the performance of duties.
Additional Skills
Flexible, reliable and dependable hard-worker
Motivated self-starter with a strong desire to learn Professional appearance, attitude and demeanor
Great hand skills and quick learner
Advance knowledge of PC and computer software
Team-Player with excellent communication skills
Very familiar with the North Carolina area
Krystal D. Smith
P.O. Box 152
Raeford NC, 28376
ac7lre@r.postjobfree.com
References
Jody Banks
Externship Site Office Manager
Fayetteville, NC
910-***-**** ext. 105
ac7lre@r.postjobfree.com
Veronzo Hodge
First Sergeant of Transportation
Fort Bragg Army Base
Tammy Nealy
Former Supervisor
Fayetteville, NC
Helene F. Edwards, MS, RD, LDN
Health Director
Hoke County Health Department
Raeford, NC 28376
Angela Imes, MSN
Registered Nurse
Fayetteville, North Carolina
Barbara Purcell, MSN
Registered Nurse
Fayetteville, North Carolina