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Customer Service Design Engineer

Portsmouth, New Hampshire, United States
November 04, 2018

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*** ******** ***** **********, ** 03801 603-***-****

Professional Profile:

• Member of a CAD/Admin sector team representing the Advanced Energy division of Medtronic.

• Trained, supervised and provided technical support to new employees on SolidWorks and PDM Vault.

• Produced 3D solid models of Assembly fixtures and surgical devices using SolidWorks.


2011-2018 Designer/CAD Administrator Medtronic Advanced Energy

Designed and drafted tooling/fixtures, packaging and product related components and assemblies for MAE

Medical devices using CAD software. Checked models and drawings for accuracy.

• Supported Manufacturing and R&D departments on sustaining improvement projects.

• Worked with interns and new hires to develop the skills needed to become self-sufficient.

2005-2010 Engineering Associate Fisher Controls International, LLC

Maintained a high proficiency in utilization of CAD software 2D and 3D. Evaluated and modified customer

requested design modifications (Specials). Solved design related production problems. Assisted design and

conducted test programs for product development projects.

• Managed, and was a major contributor in the development of an automated certified print tool for gen-erating customer drawings. Tool provided an aid with the hiring of new employees. Received customer recognition.

• Engineering review board representative, responsible for the disposition of parts from inspection.

2003-2005 Contractor The Davis Companies

• Rehired by Brooks Automation through The Davis Companies.

• Project lead for a Semiconductor Fab expansion Project, Intel Corporation in Colorado Springs.

1993-2003 Design Engineer Brooks – PRI Automation, INC.

Responsible for customer required equipment base phase-in of product. Provided leadership with projects

from the design phase through installation and acceptance. Projects ranged from 6 months to over a year.

Produced 3D solid models of electro-mechanical parts/assemblies and 2D architectural layouts of

Semiconductor fabs for the Factory Integration group.

• Developed the design and managed the build process for a customer demo equipment loop which high-lighted product capabilities. Pilot area played an important role in securing new business with Taiwan Semiconductor Manufacturing Company (TSMC).

• Initiated a training module of design technology resources which increased productivity and customer service by onsite field engineering staff. Received management recognition.

• Worked with the IBM Vermont Semiconductor facility on an upgrade project to improve performance of existing equipment. Provided mechanical redesign and installation.

• Interfaced with key customers on design reviews and fab surveys including Motorola, Texas Instru-ments, IBM, and TSMC. Traveled throughout the U.S., Europe and Asia.

• Member of an innovative design team which was recognized for providing design solutions for trans-porting wafers between facility floors.

• Chaired and/or represented engineering group for ECO processes and changes.

Technology Training:

Certificate of Achievement: SolidWorks Reboot (2016)

Certificate of Completion: Customized Plastics Training (UMass Lowell 2014)

Certificate of Achievement: SolidWorks Advanced Assembly and Surface Modeling (2013)

Certificate of Achievement: SolidWorks Advanced Part Modeling, Drawings (2012)

Certificate of Achievement: Solid Works Essentials, Drawings and Sheet Metal (2010)

Certificate of Completion: Time Wise Principles of lean (2008)

Certificate of Completion: Geometric Dimensioning & Tolerancing (2006, 2007 & 2014)


SolidWorks 2016

Geometric Dimensioning and Tolerancing, ASME Y14.5-2009

Microsoft Office 2016


Northern Essex Community College, Haverhill, MA

Computer-Aided Design and Manufacturing

New Hampshire Vo/Tech. College, Stratham, NH

Drafting and Design

New Hampshire Technical College, Portsmouth, NH

Electronic Technology


American Numismatic Association - Colorado Springs, Co. Member since 1997

Early American Coppers, Inc. – Lake Worth, Florida

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