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Customer Service Manager

Location:
Calgary, Alberta, Canada
Posted:
November 04, 2018

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Resume:

CAROLYN JOYCE

ac7lpd@r.postjobfree.com

403-***-****

OBJECTIVE

To manage a multi-service medical clinic focused on exceptional patient care

SKILLS

Collaborative team player, superior communication and interpersonal skills, proven decision making and problem solving abilities. High degree of professionalism, judgement and diplomacy.

EXPERIENCE

CLINIC MANAGER, PANORAMA HILLS MEDICENTRE

2016 To Present

Manage day to day operations, ensuring policies and processes, adhering to financial budget, recruiting and training clinic staff and performance management. Providing excellent patient support and guidance as well coordinating physicians’ schedules.

MOA, Specialist Surgical Clinic

2012-2016

Oversaw daily operations, booking surgeries and providing patient education, coordinating doctors’ schedule and reception management.

Owner/Operator, Hillside Fitness

2007-2012

Responsible for operating a small partner owned company focused on health and wellness. Duties included managing staff, budgeting and providing group and individual fitness experiences.

EDUCATION

BACHELOR OF EDUCATION CHILD DEVELOPMENT

Mount Saint Vincent University

Specialization in Developmental Disabilities

Current CPR and First Aid



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