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Customer Service Assistant

Location:
Muscat, Muscat, Oman
Salary:
$3500
Posted:
November 04, 2018

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Resume:

CURRICULUM VITAE

NARENDRA BARAL

Muscat,Oman

Mobile no - 009**-********

Email add –ac7ll6@r.postjobfree.com

Dear sir,

Being given to understand that there is vacancy in your organization. I wish to submit my brief resume for your personal and kind Consideration. Should you considerer me a suitable candidate. I assure you sir that I shall spare no pain in caring out my duty to your entire satisfaction.

CAREER OBJECTIVE:-

Seeking a promising career that provides an opportunity to apply and enhance current skills and constructively to organization.

KEY STRENGTH:-

Good communication skills, ability to work under pressure, active, energetic, hardworking and result oriented

EDUCATIONAL QUALIFICATION:-

•School leaving certificate in HMG of Nepal

•10+2 certificate in HMG of Nepal

ADDITIONAL QUALIFICATION:-

•Elementary Food Hygiene course from Royal Institute.

•Basic Fire Fighting & safety protection from Belhasa Advance Motorist.

•Basic Medic First Aid from Belhasa Advance Motorist.

•Basic Fire Warden Course from emirates flight catering.

•Communication Skills course from emirates flight catering.

•Successfully completed Diploma computer course (Ms. word, Ms. excel, adobe page Maker, adobe Photoshop, Email & Internet)

•Chemical Safety Awareness training from Diversey

WORKING EXPERIENCE IN NEPAL

Working as a Supervisor at Housekeeping department in Hotel Greenland Pokhara Nepal since 01-09-2011 until 31-12-2014

JOB RESPONSIBILITY

•Assist in floor moves, merchandising, display maintenance and housekeeping.

•Preparing check list of all the outlets, ledger and stock register.

•Preparing the balance sheet of all the outlets related to accounts and administrative dept.

•Preparing check list based on required.

•Sending an store requisition based on required stoke Items.

•Handling the customer and full filling their requirement.

•Regular follows up of customer for better service.

•Maintaining customer service standards.

•Handling various cleaning.

•Responds rapidly, clearly and politely to the customer requests and always considers the effect of their actions on the costumer.

•Demonstrates a timely completion of assigned tasks, to the standard required.

•Communicate customer requests to management.

COMMUNICATION SKILLS:-

English, Hindi, Nepali, Urdu

WORKING EXPERIENCE IN DUBAI

Working as a General Assistant in Food Safety & Cleaning Service in Emirates flight catering since 05-12-2006 until 07-08-2008.

Working as a General Assistant in Housekeeping Department in Dubai International Airport (first class & business class lounge) Terminal-3 till 5-08-2010.

Currently working as a barista in kosebasi restaurant in azadea Group Company since 28-01-2016.

PROFESSIONAL SKILL

•Excellent presentation skills.

•Ability to learn quickly and adapt to changing environment.

•Focused with high personal exception for clients’ service and satisfaction.

•Good at in teamwork.

•Enjoy learning new things; new method and ideas put them in daily practice.

PERSONAL DETAILS:

Passport no : 06766836

Expiry date : 20/10/2023

Date of birth : 31-05-1986

Marital status : Married



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