Basic Information
Name: Alice Minoo Mboko
Telephone No: +971*********
Email. ac7lja@r.postjobfree.com
Career Profile
Dynamic, self motivated with extensive experience in administration, reception management, customer service, basic accounting and HR functions. Well presented with a warm personality with the ability of making a good first impression of the organization.
Key Skills
-Reception Management -Accounting(CPA Part 1) -Customer Service -Professional Writing -German &Fluent English -Microsoft Suite -Administration -Friendly & Hospitable -Reports Generation
Majid Al Futtaim
November 2016_ October 2018
Customer Service Executive/ Cashier
Greeting customers as they arrive in the store and providing them with information regarding products and/or and ensuring they get a pleasant shopping experience
Handling cash transactions, credit card payments refunds and keeping records of the transactions
Processing credit card payments and keeping reports of transactions and issuing change to customers
Making sales referrals, cross-sell products and introduce new ones, assisting in stock taking, stocking shelves, rotating merchandise and marking prices
The Coca Cola Company
January 2015 – October 2016
Position: Administrator / Customer Service Executive
Responsibilities
Working within a reception environment providing of serving visitors by greeting, welcoming, and directing them appropriately responding to their inquiries in person and over the phone manners which resulted in 30% improved feedback
Performing basic accounting like book keeping, petty cash book, making financial statements like balance sheets, income statements and cash flow statements, bank deposits
Acting as personal assistant the HR manager and assisting in payroll, distribution of checks, allocating off set and vacations and business operations
Maintaining detailed records, generating reports, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, luncheons/events, and multitasking within fast-paced atmospheres
Education
September, 2011– April, 2015 Kisii University
•Bachelor of Business Information and Management
•Graduated with second upper class Honors
Scott Christian University
May, 2010- August, 2010
•Certificate in Computer operations and Packages
Referees
1.Paul Keli Solomon
Supply Chain Supervisor Al Ghuarair Foods
Telephone +971*********
Email: ac7lja@r.postjobfree.com
2. Dennis Chirchir
Finance Manager Coca Cola Company
Email: ac7lja@r.postjobfree.com
Mobile phone Number +254*********
3. Constance Mukina
HCM Coca Cola Company
Email: ac7lja@r.postjobfree.com
Mobile Number +254-***-******