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admin/ customer service executive

Al Ain, Abu Dhabi Emirate, United Arab Emirates
November 03, 2018

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Basic Information

Name: Alice Minoo Mboko

Telephone No: +971*********


Career Profile

Dynamic, self motivated with extensive experience in administration, reception management, customer service, basic accounting and HR functions. Well presented with a warm personality with the ability of making a good first impression of the organization.

Key Skills

-Reception Management -Accounting(CPA Part 1) -Customer Service -Professional Writing -German &Fluent English -Microsoft Suite -Administration -Friendly & Hospitable -Reports Generation

Majid Al Futtaim

November 2016_ October 2018

Customer Service Executive/ Cashier

Greeting customers as they arrive in the store and providing them with information regarding products and/or and ensuring they get a pleasant shopping experience

Handling cash transactions, credit card payments refunds and keeping records of the transactions

Processing credit card payments and keeping reports of transactions and issuing change to customers

Making sales referrals, cross-sell products and introduce new ones, assisting in stock taking, stocking shelves, rotating merchandise and marking prices

The Coca Cola Company

January 2015 – October 2016

Position: Administrator / Customer Service Executive


Working within a reception environment providing of serving visitors by greeting, welcoming, and directing them appropriately responding to their inquiries in person and over the phone manners which resulted in 30% improved feedback

Performing basic accounting like book keeping, petty cash book, making financial statements like balance sheets, income statements and cash flow statements, bank deposits

Acting as personal assistant the HR manager and assisting in payroll, distribution of checks, allocating off set and vacations and business operations

Maintaining detailed records, generating reports, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, luncheons/events, and multitasking within fast-paced atmospheres


September, 2011– April, 2015 Kisii University

•Bachelor of Business Information and Management

•Graduated with second upper class Honors

Scott Christian University

May, 2010- August, 2010

•Certificate in Computer operations and Packages


1.Paul Keli Solomon

Supply Chain Supervisor Al Ghuarair Foods

Telephone +971*********


2. Dennis Chirchir

Finance Manager Coca Cola Company


Mobile phone Number +254*********

3. Constance Mukina

HCM Coca Cola Company


Mobile Number +254-***-******

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