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Customer Service Administrative Assistant

Location:
New York City, New York, United States
Salary:
$43,065.
Posted:
November 03, 2018

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Resume:

JULIE ANN LUCAS

267-***-****

ac7lhc@r.postjobfree.com

PROFILE

Productive, dependable, ethical professional, who has soundly demonstrated proficient administrative and customer service skills. While functioning individually, as well as, as team member; within major entities, has proven to be adaptable to various employment venues. SKILLS

• Microsoft Word

• Excel

• Outlook

• Access

• Power Point

• EPIC

• Adobe Photoshop

• Still/Video Photography

EMPLOYMENT HISTORY

Administrative Assistant

2017 - 2018

Staffing the Universe / Medical Staffing Services Inc. East Brunswick, NJ Contracted with: Hospital for Special Surgery International Center Responsibilities:

• Provided administrative support to International Ambassadors, International Patient Relationship Managers, Patient Services coordinators and International Embassies officials.

• Handed heavy phone inquiries for International patient applications and medical information Contracted with: Hospital for Special Surgery Research Institute Responsibilities:

• Provided administrative and clerical support for research scientists and their lab staff

• Submitted reimbursements forms/overseeing ordering of office and research supplies and equipment maintenance

• Maintained calendars and scheduled conference rooms

• Handled incoming and outgoing mail and shipping

• Liaison with hospital staff and research administration Employment Solutions; New York, NY

2015-2017

Assigned to: Rockefeller Brothers Fund; New York Athletic Club; The Gap; New Yorker Hotel; BMO Capital Markets a banking subsidiary of Canadian Bank of Montreal; Responsibilities:

• Conducted administrative duties, clerical support for departmental meetings and conference presentations including Power Point presentations with videos

• Conducted customer Service (screened incoming telephone calls; greeted and directed visitors)

• Conducted Excel data entry, billing and spread sheet budget plans

• Conducted filing

• Completed billing

Administrative Assistant

2013 - 2015

Daybreak Staffing New York, NY

Assigned to: Ween & Kozek The Firm; Ballard Spahr LLP National Law Firm Responsibilities:

• Conducted administrative and clerical duties for attorneys and paralegals

• Conducted customer service (screened incoming telephone calls; greeted and directed visitors)

• Conducted data entry

• Conducted filing

• Completed billing

JULIE ANN LUCAS

267-***-****

ac7lhc@r.postjobfree.com

EMPLOYMENT HISTORY cont.

Administrative Assistant

2012 – 2013

Custom Staffing; New York, NY

Assigned to: Paul Weiss Law Firm; Morrison Foerster Law Firm Responsibilities:

• Conducted administrative and clerical duties for attorneys and multiple supervisors

• Conducted customer service (screened incoming telephone calls; greeted and directed visitors)

• Prepared legal business correspondence (transmittal letters and confirmation letters)

• Managed national and international travel arrangements; billing; filing; data entry Assigned to: WeCare Federation Employment and Guidance Service Responsibilities:

• Managed client intake process

• Verified client insurance coverage

• Conducted customer service and data entry

Administrative Assistant

2010 - 2012

Prime Staffing; New York, NY

Assigned to: Hospital for Special Surgery departments: External Affairs, Physicians Services, Orthopedic Oncology, Orthopedic, Sports, Pediatrics, Development, Public Relations, Marketing; Responsibilities:

• Conducted administrative duties and clerical support for prospective patients, contractors, vendors

• Coordinated meetings, appointments, domestic travel arrangements

• Managed cash and credit card payments

Administrative Assistant

2009 - 2010

Solomon Page Group; New York, NY

Assigned to: American Civil Liberties Union Headquarters New York, NY Responsibilities:

• Conducted administrative and clerical duties for departmental meetings

• Managed endowments, gift records, inventory, communications

• Coordinated national and international travel arrangements; meetings; conference calls Executive Secretary

2008 - 2009

Forum Group; New York, NY

Assigned to: New York City School Construction Authority Responsibilities:

• Managed follow-up of confidential matters concerning labor relations, personnel actions, audits, investigations by filing information; managing telephone calls, emails, and appointments

• Managed construction project databases and Vice-President’s calendar and correspondence files

• Coordinated domestic travel arrangements; interviews; staff meetings EDUCATION

• Los Angeles City College; Los Angeles, California

• West Los Angeles Community College; Culver City, California

• The School Without Walls HS; Washington D.C.



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