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Customer Service Assistant

Al Asimah Governate, Kuwait
November 06, 2018

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Amr Basem El-Harony

Administration Officer

Farwaniya, State of Kuwait

Cell: + (965-********



•Experienced Admin Assistant for Two years of experience.

•Experienced Accountant & Supervisor over 4 years of experience.

•Bilingual reporting skills in Arabic (native) / English (fluent).

•Excellent with customer services & relationship management.

•Skilled at learning new concepts quickly while working well under pressure.

•Extensive knowledge of Microsoft Office Outlook, Word, Excel, PowerPoint, Access.

•Exceptional organizational, presentation, and communication skills – both verbal and written.


23rd July 2016 – Till 31rt October 2018

Admin Assistant City Centre Commercial Co. – Kuwait

Responsible for managing employee residencies.

Responsible for issuing visas

Responsible for renewing the health license and branch license.

Help in the recruitment process

Help in training new staffs

Responsible for renewal of residencies and civil Id of existing staff.

Transferring local staff from other companies.

Responsible for sending the new offshore candidates for registering their finger prints, medicals and blood group.

Responsible for making the residencies, work permit, check PCC of offshore staff.

Responsible for Applying for new visa

Responsible for stationary ordering and budgeting

Updating the employee data in the system for easy access to all

Responsible for starting the bank account process.

Handling the purchasing department (office equipment, stationary items). 1st November 2012 Till 30th June 2016

Accountant & Supervisor Ahmed Abd Elal Factory -Egypt 2007 Till 2010

Data Entry Operator Sakhr Factory-Egypt


Management Information System Madina Academy - May 2012 Cairo – Egypt Project: Database design for an orphanage - Grade : Excellent PROFESSIONAL Courses:

• CCNAx 200-120.

• CCNA Security 640-554.

• MCSA 2012.


*Arabic Native Tongue

*English (V. Good)


•Verbal and written communication skills/ Listening skills/ Problem analysis/ Problem solving Customer service orientation/ Organizational skills/ Attention to detail/ Team work/ Stress tolerance.

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