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Sales Customer Service

Location:
Mexico City, CDMX, Mexico
Salary:
33k USCY/year
Posted:
November 05, 2018

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Resume:

PROFESSIONAL PROFILE

ADRIÁN PLIEGO ITURRIBARRÍA

Communication & Journalism Bachelor’s Degree

Universidad Intercontinental, Cd. de México

PHONE:525*-****-**** MOBILE:55 6462 8952

100% SPANISH - ENGLISH BILINGUAL, C2

ac7l23@r.postjobfree.com / ac7l23@r.postjobfree.com

FERNÁNDEZ EDITORES / PUBLISHING HOUSE

ELT MANAGER

MARCH 2012 – SEPTEMBER 2017

RESPONSIBILITIES: Generation of contents. Approval of work plans. Monitoring of authors. Planning and development of educational materials for English E-books and printed books, destined to Preschool, Primary and Secondary levels –for both public and private schools. Coordination and management of internal chronogrammes and freelancers’ schedules. Generation of Scope and Sequences and/or syllabi. Creation of Gantt planners, flow charts and programme coverages. Development of electronic content in portals as well as interactive disks. Production planning and budgeting of all of the English titles to be published. Coordination of the Production team: DTP, ART, QUALITY CONTROL and DISTRIBUTION. Planning of the training seminars for local and foreign Sales Representatives, working as an instructor as well. ACHIEVEMENTS: Launching of half a dozen successful Preschool, Primary and Secondary ELT series. Total fulfilment of deadlines. Editing and proofing of American authors’ contents to be published in Mexican books. Significant sales increase of all of the English Language Teaching series. On-line assessment of more than a hundred ELT teachers.

EDITORIAL LANGOSTA, S. A. DE C. V. / PUBLISHING HOUSE PUBLISHING DIRECTOR

DECEMBER 2001 – SEPTEMBER 2011

RESPONSIBILITIES: Planning and definition of the general content. Positioning of titles in potential selling areas and monitoring of local, indoor and foreign sales channels. Budgeting and financial analysis. Monitoring timetables and deadlines. Benchmarking and projects execution. Development of advertising campaigns. Coordination of SHOPPING AND SUPPLIERS, CUSTOMER SERVICE and SALES divisions. ACHIEVEMENTS: Sustained annual sales increase. Launching of new titles to be distributed in Mexico and five US main cities as well. No mistakes, puns and typos published during almost ten years in a row.

EL HERALDO DE MÉXICO / MEXICAN NATIONWIDE NEWSPAPER CHIEF EDITOR

JANUARY 1995 – SEPTEMBER 2001

RESPONSIBILITIES: Coordination of the whole Editorial Staff. Personal reports to the CEO. Daily control of closing hours so as not to lose the by air distribution. Review of written material and headers. Attention to authors, freelancers and VIP personages. ACHIEVEMENTS: Increasing of foreign sales due to the fact of delivering the newspaper on the airport on time. Remastering of the main cover page. Hiring of some twenty new correspondants and reporters.

INTERNACIONAL DE REVISTAS, S. A. / PUBLISHING HOUSE EDITORIAL MANAGER

JANUARY 1990 – DECEMBER 1994

RESPONSIBILITIES: Planning of the content of the only two on-board flight Mexican magazines by that time. Writing, editing, translating and proofreading, both in Spanish and English. Monitoring of the photos and written content to be published monthly. Coordination of freelancers and staff writers. Quality-control supervising. LANGUAGE PROFICIENCY

Spanish: Mother tongue. SFL Teacher. Spanish Sr. Editor and proofreader. English: Fully bilingual –Teacher’s Degree (CEFR C2 equivalence). ESL Teacher. French: Able to maintain informal conversations. Capable of translating written texts. Italian and Portuguese: Capable of translating and ‘tropicalizing’ commercial texts. OTHER QUALIFICATIONS & EXTRACURRICULAR SKILLS

DTP: In-depth knowledge of the McIntosh platform and its programs: InDesign, PhotoShop, Illustrator, Adobe Acrobat Pro.

IT: Full command of Office software: Word, Excel, PowerPoint, as well as an overall knowledge of web design. Full interaction with social networks’ apps. FREELANCER TASKS

Once I decided to leave for good any job that involved attending an office, I continued working as a freelance translator, as I have been doing during the last 25 years. I also work as a copy and ghostwriter, both in English and Spasnish, and as an editor and proofreader as well.

KEYS FOR SUCCESS

Leadership, Organization and Communication, as well as Integrity and Teamwork. My fellow workers, bosses, subordinates, friends and acquaintances think of me as a natural leader, a strong-minded worker and a motivating troubleshooter, determined to meet deadlines and follow guidelines.

Adrián Pliego I.



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