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Sales Customer Service

Location:
United States
Salary:
75000
Posted:
November 01, 2018

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Resume:

JH Jacob Han

908-***-**** E: ac7kyi@r.postjobfree.com

Sacramento, CA 95831

PROFESSIONAL

SUMMARY

Full Stack Developer familiar with a wide range of programming utilities and languages. Knowledgeable of backend and frontend development requirements. Collaborative team player with excellent technical abilities. Coming from a business development background with strong knowledge and experiences with the e-commerce marketplace.

SKILLS ES6 Javascript

Web Accessibility

HTML & CSS

Bootstrap & jQuery

Node & Express

React & Redux

Mocha & Chai

MongoDB & Mongoose

Git & GitHub

Project Management

Leadership & Learner

Entrepreneur & Innovator

EDUCATION Nanodegree Front-End Web Developer 2018 Udacity, Mountain View, CA

Bootcamp Full Stack Flex, Computer Software Engineering 2018 Thinkful, New York, NY

Associate of Science Business & Computer Science 2016 Sussex County Community College, Newton, NJ

Bachelor of Science Business Administration & Management 2013 Cairn University, Langhorne, PA

WORK HISTORY BUSINESS DEVELOPMENT MANAGER 05/2015 to 09/2018 AZERO Sparta, NJ

• Gathering and disseminating marketplace and competitive information, coordinating all internal resources necessary to facilitate each sale, and executing proper account set-up and merchant training.

• Retained clients to build brand awareness and generate leads while managing internal and external product marketing campaigns and programs.

• Assist in formulating standard/routine proposals in conjunction with team members and various functional groups.

• Performed thorough market research and competitive analysis to understand and effectively communicate the product value proposition.

• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.

• Consistently provide accurate strategic pipelines forecasts of large deals on a monthly, quarterly, and annual basis

SALES PRODUCT DEVELOPMENT MANAGER 01/2015 to 09/2015 Computechsale Parsippany, NJ

https://hanbitpix.github.io/jhan/

• Lead and manage sales growth for all ecommerce channels through effective development, coordination, and implementation of marketing plans and sales strategies

• Manage the Sales and Customer Service teams to meet sales goals.

• Develop and implement marketing forecasts, strategic marketing plans to meet business objectives.

TECHNICAL SUPPORT SPECIALIST 06/2014 to 12/2014

Computechsale Parsippany, NJ

• Installed software, modified and repaired hardware and resolved technical issues.

• Identified and solved technical issues with a variety of diagnostic tools.

• Inspected machine parts for conformance to product specifications.

• Create test documentation and work instruction, providing training to subordinate test technicians.

• Debug and test equipment, including switches, servers, computers, and many other consumer electronics, gathering test data and recording results.

• Trained both internal and off-site users in repairing and resolving recurring issues TECHNICAL SUPPORT 01/2009 to 06/2013

UMEGO Freehold, NJ

• Provided desktop support on Windows, Linux and Mac systems.

• Repaired and replaced hardware for major brand computers. VOLUNTEER

WORK

Mentor 2018 - Current

• listening, helping, teaching Youth Students

Youth Leader 2009 - 2013

• Countries served Dominican Republic, Peru, Venezuela, Costa Rica, Nicaragua

• Strengthening and serving the youth group as leader and young adult group through fellowship

• Manage 3 to 5 service teams every year to Spanish speaking countries

• Assist to fixing & setting up computers, projector and other electronics InterCP 2010-2011

• Served on a mission trip to Syria

• Learned the Syrian culture and shared the Korean culture PROJECTS TeamGroup: Create a profile, share posts, get to know your team and get help from other team members.

https://desolate-dawn-31747.herokuapp.com/

Track Your Inventory: A simple and easy way to track all your inventory, especially made for your electronics! Able to track their location, cost, and warranty expiration date!

https://young-tundra-15408.herokuapp.com/



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