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Administrative Assistant Customer Service

Avenal, CA, 93204
October 31, 2018

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Veronica Aguirre

PO BOX ****

Huron, CA *****


Objective: Seeking a position that will allow the use of my demonstrative skills and abilities in the Administrative/Clerical/Accounting/HR field.


Work well without Supervision Bilingual English/Spanish

Ability to prioritize Excellent Customer Service skills

Work well under pressure Learn new concepts quickly

Attention to detail Problem analysis and resolution

Superior communication skills Organization/Planning skills


Conquistador Villa Apartments Huron, CA

Property Manager 2015 – Present

Responsible for managing all office procedures, answering phone, renting units, running reports, collecting rents, annual recertification, filing, typing, email, supervision of maintenance staff and vendors, requesting bids, petty cash & month petty cash reconciliation reports, past due reports. YARDI systems, data entry, run regular reports, and make deposits via check machine. Laundry report and upkeep.

Volt Employment Agency Visalia, CA

Administrative Assistant 2012 – 2015

Assisted client to prepare for ISO audit, assisted HR Department in preparing for ISO Audit, created employee files, organized payroll office, organize and create employee Safety Training files, created spreadsheets used for monitoring data, answer HR questions, prepare payroll checks for payroll distribution, cover Receptions desk, organize PPE storage room, create inventory tracking system, assisted in planning of employee Holiday events, assisted with Accounting Dept., sorted invoices in alphabetical order, verified invoices for discrepancies, prepare for approval, make copies of invoices ready for payment, prepare checks, envelopes and invoice copy, mail invoices, file invoices paid, and other AP duties as requested. Assist as back up for various departments throughout the plant. Assisted in the shipping departments as clerk, have also backed up the AP desk while in process of filing position. Shipping Clerk back up, preparing BOL’s, packing slips, all shipping docs, collecting information from Drivers, schedule pick up, load and stage trailers, make sure all documents are filed as per regulations, answer any questions regarding shipments, contact distribution centers requesting copies of shipping docs.

Spherion Employment Agency Visalia, CA

Administrative Assistant/HR 2013 -2015

Assisted as Food Safety Coordinator assisted client in preparing for HACCP Certification Audit, Scale house duties, Shipping/Receiving office duties, Prepare BOL’s, Weight Certifications, order supplies, prepare PO Request, Payroll, HR Assistant duties, KRONOS, answer phone, email and locate data

Requested by main office, set up training classes, Document control, recreate/reformat documents from

Soft copy using EXCEL to PDF files, create spreadsheets to assist in tracking activity, organize office function, & create binders. Under Supervision of Company Controller, assisted in AP duties to include, verifying invoices for approval, monitor invoices for discrepancies, compile back up for resolution, update all vendor information to ensure prompt payment, process expense reports, communicate with vendors via email, fax, and phone or in person and other office duties. Payroll Clerk – responsible for processing all contract labor weekly for payment. Also, prepare property tax documents for wire payments upon due date. Enter all tax invoices for 6 different counties, contact County Tax Collectors office requesting missing invoices.

Paramount Farms International LLC Lost Hills, CA

Accounting Specialist 2010 – 2012

Follow up, collection and allocation of payments, monitor customer account details for non-payments and other irregularities, investigate and resolve customer queries, organizing a recover system and initiate collection efforts, prepare banking reports, responsible for AR up to $100 mil. Manager Grower Relations account, manage Deli Account, Assign GL# for designated areas. Responsible for all domestic accounts, to also include Canada and South America. AP duties, sort invoices alphabetically, scan invoices to process in Verify. Work in Verify prepare for payment processing, administer 2nd step processing through Work Flow, prepare checks, prepare payment back up for checks responsible for company mail and machine, back up to receptionist, ability to work multi line phone system. Monitor all customer accounts that require process via their web pages. Prepare all reports for Forius Group meetings. Run weekly ageing reports to monitor payments and past due reliability reports for new customers or on a quarterly basis based off status or recent activity of account.

Education & Certificates:

West Hills College Coalinga, CA

Business Administration

Avenal High School Avenal, CA

Graduated 1988

CSUF Extended Education Fresno, CA

Marketing Communication

Excel 2007

Microsoft Excel 2007 Certificate

Excel 2007

Beyond Basics Certificate

Typing Certificate

48 WPM

Certified Collection Professional Certificate

HACCP Certified


Available Upon Request

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