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Employee Relations Manager

Phoenix, AZ
October 31, 2018

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MaryRose Scarbrough


HR Manager● Recruiter

HR Policies and Procedures Relationship Management

Full Cycle/High Volume Recruiting Employee Relations

Benefits & Compensation Conflict Resolution

GenRx Pharmacy, Scottsdale, AZ 1/2017-Present

HR Manager/Recruiter:

Manage employee relations with an emphasis on high volume Recruiting.

Participate in performance counseling and termination discussions with staff and managers

Lead talent planning initiatives

Deliver New Hire Orientation and completes new hire files and onboarding

Benefit Enrollment for new and existing employees

Manages relationship with external partners and temporary staff

Assists with year-end Annual Review Process

Create and implemented full cycle recruiting process. Accountable for all clinical pharmacy, operations and C-Level staff in multiple pharmacies nationally

Developed and implemented talent acquisition strategies and hiring processes for internal and external candidates resulting in over 200 external hires and 70 internal promotions

Implemented background and drug test process for all new hires

Launched external pharmacy rotation program

Coach and support employees on development and succession planning

Build and establish community relations through college recruiting, career development programs, organized job fairs and on site hiring events

Assist hiring managers and HR with completing position descriptions, making recommendations regarding level and/or type of position. Coaching and development of hiring managers in interview, recruitment, and hiring processes

Reviewing external workforce factors and market trends in order to effectively change talent acquisition strategies to quickly respond to market demands

Provides offer recommendations and lead the offer negotiation process

Drive a culture of performance, results and positive employee relations

G/O Digital, Phoenix, AZ 10/2015-1/2017

HR Coordinator/Sales Recruiter, High Volume (Contract)

● High volume, full cycle recruiting for inside and outside sales representatives (including sourcing, screening, interviewing and extending offers & declines)

● Develop and execute recruiting strategies while working alongside senior leadership to efficiently and effectively fill open positions within assigned deadlines

● Employee Relations, NH Orientation, onboarding, benefit enrollment, HR reporting

PetSmart, Inc., Phoenix AZ 7/2007 – 6/2015

Associate Buyer

● Managed procurement process for non-merchandise goods and services from strategic sourcing through the RFX process, supplier selection, negotiation, contracting and supplier management

● Managed $2.6M in annual contract value and achieved over $350K in total contract savings

● Responded to the needs of internal stakeholders and senior leaders to build projects that supported crucial corporate initiatives

● Delivered strategic sourcing objectives to support cost control and profitability improvement goals

● Defined and analyzed business needs for products, services and supply market information

● Led process improvement team to and developed of an improved stakeholder-facing sourcing process

Procurement Analyst,

● Provided analysis, reporting, and execution for a wide variety of goods, services, supplies, and materials

● Analyzed spending and consumption data from across all business units to identify opportunities for additional savings and usage reductions

● Identified trends and developments in competitive environments and presented findings to buying team and stakeholders

● Developed and implemented improved performance metrics to demonstrate value, ensure supplier performance, and quantify savings

● Prepared highly visible and accurate procurement reports describing current projects, savings-to-date, and future projects and other relevant data for leadership review on a regular basis

Procurement Coordinator

● Maintained SAP Master Data including new item creation, vendor maintenance, price changes and purchase order discrepancy correction

● Responded to store supply issues and acted on behalf of the store management team to achieve timely and appropriate solutions to vendor service deficiencies

● Conducted thorough research on industry trends and best practices to provide recommendations and process improvements

Corporate Recruiter

● Sourced, screened, and interviewed quality candidates for positions at all levels within assigned client group

● Managed all aspects of the internal and external recruitment processes, including salary negotiations, job offers, and declines

● Drove the full life-cycle recruitment process and managed positions from opening through screening, interviewing, candidate selection, background review, on-boarding and new hire orientation

Talent Tree, Phoenix, AZ 4/2005-7/2007

Staffing Manager/Account Rep

● High-volume agency recruiting via direct recruiting, job fairs, Internet postings, and referral programs

● Conducted extensive phone and face-to-face interviews

● Developed and implemented improved new-hire orientation

● Accountable for Client Management and associate placement

● Designed innovative staffing strategies to meet client needs

● Developed and maintained a comprehensive database of skilled candidates to fill a diverse range of job orders

● Negotiated wage and salary rates with candidates and external customers

● Responsible for all hiring decisions and management of associates through performance management tracking

● Conducted new employee orientation to foster positive attitude toward organizational objectives

Handled staffing disputes, terminating employees and administering disciplinary procedures

Reps, LTD., New York, NY 6/1998 – 3/2005

National Hiring Manager, 2002 – 2005

● Recruited for nationwide field representatives for more than 150 territories within United States

● Liaison for field representatives with parent company for Human Resources, Accounting and Payroll

● Tracked turnover rates within territories as well as company wide

● Created and posted job descriptions with various recruiting sources within each open territory

● Sourced and interviewed candidates and assisted in final selection processes

● Processed new hire and termination paperwork and benefit orientation

Technical Proficiencies/Related Skills/Software

Microsoft Office Suite (Word, Excel, PowerPoint, Adobe), SAP, Citrix, Ariba e-sourcing platform, PeopleSoft, TALEO, Applicant Tracking System, PayChex, My Staffing Pro, WebEx, Indeed, LinkedIn Recruiter, Social Media, College Recruiting, Workforce Management, Employee Engagement

Source and recruit for all level positions in Corporate, Retail and Agency environment in all departments including: HR, Payroll, Operations, Clinical, Merchandising, Sales, Legal, and C-Level

Certifications: Toastmasters International Competent Communicator & Competent Leader

Organizations: Toastmasters International: VP of Recruiting and Public Relations – June 2013 – May 2014

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