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Customer Service Medical

Location:
Milton, Ontario, Canada
Posted:
October 31, 2018

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Resume:

FARIBA GHANBARI

*** ***** ********

Milton, ON, L9T 8B9

416-***-****

Email: ac7kbk@r.postjobfree.com

HIGHLIGHTS

Pharmacy assistant in shoppers drug mart

** ***** ********** ** * coordinator in fertility centre and hospitals

Volunteered in Toronto West Fertility as a receptionist and data entry to obtain Canadian experience

Filing, sorting, copying files and greeting clients in the centre

Familiar with Canadian Pharmacy System, trained at Shoppers Drug Mart

Volunteered in Radiology and Ultrasound ward in Milton Hospital

Customer service oriented, working in retail as supervisor

Familiar with heath system and filing in clinics

Trustworthy, reliable, punctual, enthusiastic and flexible

Productive and collaborative team player

Self-motivated and willing to learn new tasks

WORK

EXPERIENCE

2015 Shoppers Drug Mart

Supervisor and Pharmacy assistant

Training new employees

Ensure staff comply with store policies and operating procedures

Run reports for previous day sales and perform Bank deposit

Count all the cash tills on the floor and prep the paper work for next morning

Break scheduling and relief

Schedule Pharmacy deliveries

Resolve any escalated calls ensuring exceptional customer service

Lottery sales

2015 Milton Hospital

Volunteer in Diagnostic imaging Ward

2012 Toronto West Fertility

Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review

Prepare financial statements and billing

Conduct referrals

Initiate and maintain confidential medical files

Checked all requirements in doctor’s office

1997-2010 Sarem Hospital

Coordinator

• Scheduling medical appointments and communicate messages for medical staff and patients

• Interview patients in order to complete forms, documents and case histories

• Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting

• Complete insurance and other claim forms

• Conducted PCT, PAP smear, Fern test and NST

• Collaborated in research programs and participated in seminars and workshops

1992-1995 Walk-in Clinic

Mid-Wife

• Conducted check up for pregnant women including: blood pressure, pulse, weight, FHR routinely

• Checked routine tests during pregnancy based on their trimester

• Reported any abnormality to physician and refer patients

• Prepared mother for future responsibility and trained all required skills

• Provided consultation to expectant mothers

EDUCATION

Pharmacy Assistant Certificate

Shoppers Drug Mart

Food Handler Certificate

George Brown College

Bachelor’s Degree in Midwifery

Medical Science University

COURSES

2011-2012 CO-OP, Math, English writing skill

Yorkdale Adult Learning Center, North York, ON

REFERENCES AVAILABLE ON REQUEST



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