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Engineer Active Directory

United States
November 02, 2018

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Greater Boston-Area, Massachusetts (C) 774-***-**** (Email)

Professional Summary

Senior Systems Engineer & Senior Enterprise Analyst in the information technology field with over 25 years of experience in infrastructure, networking systems administrator. Technologies including VMWare, SAN and NAS, EMC Symmetrix VMAX Family, EMC VNX series, EMC Isilon, EMC VPLEX, Cisco, McData, and Brocade. Enterprise class applications such as Windows Server 2008R2, 2012R2, 2016, Microsoft Exchange Server 2010 and 2013. Detailed experience with enterprise class software applications such as Active Directory, VMWare, CRM's, Vtiger, SugarCRM, LogMeIn, Screen Connect and Bomgar appliances with an emphasize on excellent security best practices. Ability to collaborate with resources across multiple disciplines within the infrastructure. Ability to design and document complex workflows strong proficiency in managing DNS, DFS, SMTP, clustering broad knowledge of multiple server environments, platforms and technologies and in-depth knowledge of the enterprise's products. Subject matter expert (SME) information technology and support for operational readiness reviews as well as working closely with network engineering and network security staff to develop solutions and trouble shoot problems advanced issues. Experience scripting in PowerShell, Python, Perl or other languages strong experience in VMware vSphere and cloud management technologies well-rounded knowledge of networking (LAN, WAN, VLAN, routing etc: network IDS/IPS security and network malware/DLP security technology such as firewalls, etc.).


Risk management processes and analysis

Client infrastructure assessment and analysis

Process implementation

Strong verbal communication

Budgeting and finance project based

Enterprise Class ticketing

Large infrastructure domains

VMware ESXi 6.x vSphere

Active Directory

Proficient with PowerShell for scripting

Conflict resolution


Project management

Extremely organized

Team leadership

Team liaison

Security technology

5000 + Server 2012R2 Sever 2016 support

2FA Solutions Designs

Experienced with SAN, DAS, NAS


20 years network administration experience.

20 years of operating systems experience (Windows, and/or Unix or Linux).

Business level industry exposure, over 20 plus years:

-Enterprise Class project work

-Microsoft Group Policy compliance, remediation and configuration

-Enterprise class application’s (over 70 app’s companywide) RDWeb, Exchange, Active directory, DNS, DHCP, IIS, Qualys, ISA, Websense, Hyena and Blade Logic configuration and administration

Demonstrated experience creating user and security groups with Active Directory

Successful experience designing, installing and supporting networks in multiple environments

Strong proficiency in configuring, deploying and troubleshooting all of the following networking services: HTTP, DNS, TCP/IP, VPNs, VLANs, VIPs, ACLs, Routing, Switching.

Advanced knowledge of Microsoft Office applications and servers 2008 R2, 2012 R2 and 2016

Support and maintenance of large and complex domain-based Test, Dev., UAT and production server environment.

Demonstrated experience implementing IT projects, such as a lock down of RDWEB using Devolutions server using Symantec 2FA solution and SAASPASS technology.

Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems.

Proven dedication to enabling continuous operations.

Strong interpersonal and relationship-building skills, conducive to team development.

Excellent verbal and written communication skills.

Possess valid and clear drivers’ license.

Work History -Experience

Platform Security & Compliance-Windows

Randstad Technologies US for CVS Health

Dates Employed Nov 2017 – May 2018 Employment Duration (7 months) Location: Woonsocket, RI.

Support and maintenance of large and complex domain-based Test, Dev., UAT and production server environment.

-Windows Server 2008, 2012, 2016, and EXSi 6.x, ESX5.x, and 6.x server support -Microsoft Group Policy compliance, remediation and configuration using PowerShell Scripts for RDWeb

-All enterprise class application’s companywide RDWeb, Exchange, Active Directory, DNS, DHCP, IIS, Chef, Qualys, OCS, ISA, Websense, VMware, Hyena and Blade Logic configuration and administration -Server hardening over 5000 Windows servers in large domain infrastructure

Senior Analyst Enterprise for Dell EMC


Dates Employed Dec 2010 – Jun 2017 Employment Duration 6 yrs. 1 months

Location Hopkinton, Ma

As a Senior Analyst, Enterprise Tech for Dell EMC Tools Team member I perform a broad range of server, application support, GSTools installation, technical administration functions for the GSTools and middle-ware technologies. Our team also provides secure remote support, automated testing, performance testing, monitoring, and source/version control and request management. I currently work with the GSTools team providing L3 support for AH, ELA, ECA, EMC Grabs, BCSD, NSD-U, Atlas, and licensing administrative work for the group. There are about 20 SAN infrastructure tools in all.

Wintel Systems Engineer

Citizens Bank Dates Employed Jul 2010 – Oct 2010 Employment Duration 4 months

A 3 month contract with Citizens Bank in RI, handling over 5000 windows servers at a Tier 3 Level

Experience supporting and troubleshooting enterprise server and/or workstation virtualization environments, including VMWare, VDI, and Citrix, Knowledge of LAN/WAN architecture and associated protocols, such as TCP/IP, DNS, DHCP and HTTP/S Good understanding of ticketing systems,SCCM and SCOM

Hands-on experience supporting:

Windows client operating system builds, updates, and patching process

Active Directory group policy creation and troubleshooting

Virtualization technologies including VMWare, Citrix, Hyper-V and VDI

Windows Server Enterprise through 2012 R2, including Active Directory, IIS, and Clustering

Scripting languages including VBA, PowerShell, Perl, etc.

System Administrator Server Team Tier 3 Support

EMC Dates Employed Nov 2009 – Mar 2010 Employment Duration5 months

IT Consultant / Systems Administrator and Systems Engineer SAN to SAN Migration and VMware migrations P2V.

Server Decommission Project

As a systems administrator, I was responsible for decommissioning servers in compliance of Sarbanes-Oxley.

This includes maintaining databases and creating resources updating records in peregrine to shut down servers.

EMC Sweep the Floor Project

Which included Migration of all Servers to VMware ESX Host. Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMWARE ESX servers. in production / lab environment. This was a project and which all physical server would be P2V then the node we be kept for a week before being decommissioned. I was in the Windows Sys Admin Group who chare on maintaining this database.

Server Systems Engineer

Robert Half International, Boston, Ma. (Contract - VMWare)

Dates Employed Oct 2009 – Oct 2009 Employment Duration1 months

This was a one mouth contact with a client who was upgrading tier disaster recovery and SAN environments to DMX3 to DMX4 and server consolidation to VMware.

• My responsibilities for this engagement include executing storage migrations according to project plan, have the ability to meet timelines, milestones, deliverables and provide timely (weekly) status updates and work off-hours when requested, Experience with Storage Migrations, Windows server 2000, 2003, 2008,

VMware motion, VMware Infrastructure 3

• VMware ESX Server, VMware, EMC Product Experience (Powerpath and Clariion)DMX3,

• DMX4, Emulex HB Anywhere, Replication methods (Robocop, EMC Replistor

• EMC Networker, Symantec NetBackup 6.5.4

• Built VMware Servers to company business requirements

• Replaced active Experts with Symantec Netback 6.5.4 software.

• Setup server consolidation ratios commonly exceeding ten virtual machines

• Qlogic for HBA, IBM Director and SAN Works.

• Windows 2000/2003/2008 migration experience.

• Monitor windows environment for anomalies using SolarWinds Orion.

• Provide Level III support and repair, as well as escalation to the Business Application.

• Used Remedy to meet or exceed SLA obligations consistently.

HiWired - Senior Technical Engineer (Operations Team)

Dates Employed Feb 2007 – Nov 2008 Employment Duration1 yr. 10 months

This was a GREAT Company to work for and it went out of business in 2008. HiWired was a 100% remote technology service provider for computer support. We used screen sharing to provide top-notch level of service to our customers. Some of our customers were OfficeMax, Comcast, Windstream, BJ’s, Verizon, and CA. As a hands-on Senior Technical Operations Team member, I was responsible for assisting the technical team, small business retail customers with their issues on computer systems and provide remote services. This is from wireless networks, printers, software related issues, removal of virus, spyware, malware, setting new pc’s, installing software, and any Technology that can preformed remotely. I also performed reporting and mentoring to other team members.

Information Technology Engineer and Windows Systems Administrator

EMC Dates Employed Feb 2005 – Feb 2007 Employment Duration 2 yrs. 1 month

Tier III, Information Technology Engineer / Systems Administrator

Systems Administrator / Engineering role, with well over 30 co-workers Reported to Dave Silva and the Director of Information Technologies for all divisions of EMC, Michael Leach. Responsible for over 13,000 EMC employees. and EMC customers. Monitored over 5000 Servers using Smarts software. Setup Qlogic between HP Managed switches. Serviced over 10 Exchange 2003 Server Clusters. Maintained 100% up time for our Cisco VPN tunnels. High Level management with projects and have the ability to give real-time information at all times in case they called in with a status report. Served as Tier 4 level IT Engineer. I worked in and with the team in the EMC multi-million-dollar research and development labs at a High-level project work such as moving from Exchange 5.5 to Exchange 2003 migration globally. Our group of technicians serviced our small business customers as well as giving instructions to onsite engineers, on live issues that they would get during outages or even selling EMC solutions. Ability to work in a high-pressure environment; focusing on Customer Service with a sense of urgency using Aspect voice messaging systems.

Event Coordinator

EMC Dates Employed April 2005 – Feb..2007 Employment Duration 2 yrs.

• Ability to work in a high-pressure environment; focusing on Customer Service with a sense of urgency.

• Aspect voice messaging systems. • As an Application Support / Systems Administrator role, Provided support for VPN, dial up, SMS, Clarify, Remedy, Oracle ticketing System, Cisco VPN concentrators, MS Exchange 2003, Dameware, VMware, Powerlink, Windows 2003 server systems, CRM applications such as, Oracle administration, Linux, Unix, Oracle 11i, Catalyst, MS Outlook 2003 and 2007, and installed software remotely to service employees’.

• Log calls into the Peregrine Call Tracking system and follow up with requestor, remote in to client machines using SMS, Net meeting WebEx and Dameware as necessary.

• Supporting the internal Voice network, telephone support, and Aspect voice messaging systems.

• Active Directory, VPN, DNS, Ethernet, wireless, LAN/WAN administration.

• Event Coordinator Duties / Systems Administrator Functioning as a backup Event Coordinator focusing on EMC emergency dispatch role for supporting major application or any hardware failures worldwide.

• Understanding of EMC Corporate Policies and Sarbanes/Oxley compliance rules and regulations.

Business Application Deployment Specialist - IBM Engineer Contractor

Global Resources Dates Employed Apr 2004 – Mar 2005 Employment Duration1 yr.

W4 contract, to maintain, install, de-install and service call, IBM computers systems and software for the Health Advice Network

Enterprise Solutions Business Manager

Gateway Dates Employed Feb 2000 – Mar 2004 Employment Duration 4 yrs. 2 months

As an Enterprise Solutions Business Manager was to provide highly affordable electronic solutions to small business and individual clients in a retail sales environment. These solutions included computers for home, workstations, networking, wireless technology and servers. Experience with Customer Relationship Management (CRM) or Sales Force Automation (SFA) applications, such as Siebel POS System. Siebel was a multi-million-dollar POS that are supported by a tech support team at the Braintree location to all management and end users.

Production Engineer

Sager Electronics Dates Employed May 1994 – Jan 2000 Employment Duration 5 yrs. 9 months

Setup a modernization, CRM High-Tech computer network called Move. We installed RF systems to go from paper order systems to a wireless RF picking system. We also revamped the receiving process to the RF system.


PC & Networking Design w/ Security January 2000 – January 2001

Bay State School of Technology Canton, MA

Studied A+ and detailed Electronics training GPA: 3.89

Bachelor of Science: Information Technology September 1986 - 1991

United States Armed Forces Information Technology GPA: 3.93

Field of Study Military Information Systems Technology studies focused in application development, IT project management, infrastructure system design, technical planning, and business case analyses.


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