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Customer Service Sales

Location:
Houston, Texas, United States
Posted:
November 02, 2018

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Resume:

JOSHUA M. BARRY

**** ******** **., *******, ** **056

ac7k8x@r.postjobfree.com

713-***-****

PROFESSIONAL AND LEADERSHIP EXPERIENCE

CAREER SUMMARY

As a Teleperorrmance employee my singular objective combined with my goals were to not simply meet the expectations, but to exceed them in every capacity. Though I have only been an employee for Teleperformance since mid-September of 2017, I have been promoted twice already and the wealth of knowledge I have obtained can only be surpassed by my incredible interactions with the customers that call in every day as well as my fellow employees.

In working for High Fashion Home prior to Teleperformance, my main objective was to offer complete customer service. From selling to explaining the products to aiding in resolving any customer issues, my goal was to ensure that the customer had a great experience and to pass on this knowledge to newer employees in a supervisory capacity.

TELEPERFORMANCE USA

IT Support AHA IOS Senior Advisor, Mentor and iLead Certified September 2017 - Present

Customer service

IT support for both IOS and Mac OS devices

HIGH FASHION HOME

Supervisor of Internet support and sales May 2016 – May 2017

Website Management, maintaining, and updating

Scheduling and cross training new hire employees in customer service

Customer service and sales support

PROVIDENCE PUBLISHING

Editor and Consultant March 2011 – Present

Booking agent for the authors of Providence Publishing

Develop new writing talent

Selective research

TEACHING ASSITANT

Introduction to Poetry Spring 2011

Plan, organize and teach college level curriculum based on modern poetry

Arrange course evaluations for assignments

EDUCATION

UNIVERISTY OF HOUSTON, MAIN CAMPUS

B. A. in Creative Writing May 2012



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