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Home Health Customer Service

Hendersonville, Tennessee, United States
November 02, 2018

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*** ******* **.

Hendersonville, TN 37075


EDUCATION: Associate in Applied Science, May 2009

Volunteer State Community College, Gallatin, Tennessee

Physical Therapist Assistant Major

Courses Taken include:

Physics for PTA

Medical Terminology

Anatomy & Physiology I and II

Fundamentals of PTA

Clinical Anatomy I and II

Medical Conditions for PTA

Therapeutic Applications I, II, III, IV, and V

CLINICAL EXPERIENCE: 8/2/08-8/6/08 NHC Healthcare in Springfield, TN

Observed and assisted with transfers and gait training.

Educated, observed, and assisted patients with exercises for rehabilitation of hip fractures, total knee replacements, total hip replacements, stroke, COPD, and other neurological issues.

Observed and assisted with goniometry measurements for ROM and manual muscle testing.

10/20/08-11/14/08 TJ Samson Community Hospital in Glasgow, KY

Worked in 3 different clinics; Orthopedic Clinic, Sports Rehab, and General Outpatient Clinic.

Observed and assisted in aquatic therapy.

Applied ultrasound, electrical stimulation, iontophoresis, thermotherapy, and cryotherapy to facilitate patients’ recoveries.

Designed and modified therapeutic exercise plans for patients.

Educated and assisted patients with exercise plans.

Assisted in pediatric physical therapy.

Observed surgery for one day. Witnessed total knee replacement, total hip replacement, knee arthroscopy, ORIF for hip, and external fixation for wrist.

2/9/09-3/13/09 NHC Healthcare in Hendersonville, TN

Designed, implemented, and modified therapeutic exercise programs for patients rehabilitating from a wide variety of pathologies.

Assisted in leading exercises for group therapy of 30-40 patients.

Utilized balance training techniques to rehabilitate patients.

Performed gait training with patients.

Instructed patients in group therapy on rolling walker safety.

Educated in use of Arjo lift.

Developed transfer skills for a variety of patients.

Transferred patients between bed and wheelchair several times daily.

Coordinated patients’ physical therapy time with occupational therapists.

Utilized e-stim, massage, and thermotherapy for patient rehabilitation.

Documented therapy and charges daily and wrote weekly progress notes.

3/23/09-4/24/09 Skyline Medical Center Inpatient Rehab in Nashville, TN

Managed my own caseload independent of my clinical instructor.

Performed family education prior to discharge with various members of patients’ families.

Documented therapy charges daily, daily progress notes, weekly progress notes, and discharge notes.

Educated on and utilized Bioness for several patients with tibialis anterior weakness or lack of response.

Designed, implemented, and modified therapeutic exercise programs for patients.

Participated in balance and gait training for patients.

Assisted and educated patients in car transfers, curb/ramp activities and ascending and descending stairs.

Educated in and utilized FIM scores to document patients’ progress.

EMPLOYMENT: 7/13/2018- 10/15/2018 Springfield Pediatric Therapy

Springfield, TN

PTA OP Pediatric Clinic

4/13/17-5/4/18 Suncrest Home Health

Madison, TN

PRN PTA Home Health

4/18/16-9/5/16 Results Physiotherapy

Gallatin, TN

PTA Outpatient Clinic

10/23/15-4/15/16 Sumner County BOE

Gallatin, TN

Substitute Teacher as needed

12/15/14-10/22/15 LHC Homecare Solutions

White House, TN


Home Health PT in Portland,White House, Bethpage, Gallatin,Hendersonville

7/13-5/14 Intrepid USA Helathcare

Pleasant View, TN


Home health PT in Clarksville and surrounding area. PT for multiple diagnoses.

10/12-10/13 NHC Homecare

Springfield, TN


Home health Physical Therapy services for multiple diagnoses

6/11-10/12 Theraco Rehab Services Belle Meade, TN

Contract Home Health services for several agencies, mostly in Ashland City area. Bulk of work is with elderly in rehabilitative services for various ailments. Some orthopedic patients for total knee and hip replacements either before OP therapy or after SNF rehab from surgeries.

4/11-6/11 PRN at multiple SNF including Imperial Gardens in Madison, TN, Bethany rehab in Antioch, TN, and Hillcrest in Ashland City, TN

9/10- 4/11 Imperial Gardens Rehab Center Madison, TN

Physical rehabilitation of patients in Skilled Nursing Facility

Coordination with nursing staff for patients' schedule and rehabilitation

Use of modalities such as Short Wave Diathermy and Electrical Stimulation

Use of group activity for rehab at times when appropriate

1/4/10-8/20/10 Amedisys Home Healthcare

Physical rehabilitation in patients' home

Coordination of schedule for patients

Communication with office and fellow therapists regarding patient needs and care

Documentation on laptop computer

Extensive computer training and instruction on disease management and falls prevention

7/09-10/2/09 Friendship Home Healthcare


Implemented individual Plans of Care in patients' homes

Coordinated schedules for all patients seen

Coordinated with supervising PT for discharge and recertification visits

Kept records of daily visits and mileage

Filled out PT note for every visit with patient and turned in paperwork daily to home office

Communicated patient needs to supervising PT or home office, such as durable medical equipment

7/02-8/07 Beaman Toyota in Nashville, TN

Customer Service/Wholesale Parts Sales

Managed customer accounts

Received parts orders from customers via phone

Researched parts and availability on electronic parts catalog

Placed special orders for non-stock items

Updated customers regarding status of orders/special orders

Managed credit increases for customers when necessary

1/95-6/00 Rivergate Toyota in Madison, TN

Assistant Parts Manager/Wholesale Parts Salesman

Managed parts salesman and delivery drivers

Routed and dispatched 3 delivery drivers daily

Received parts orders via phone, looked up orders and filled orders

Managed inventory by adjusting daily stock order and transmitting orders to Toyota distribution centers.

Handled billing and invoicing of customer orders

Kept customers apprised regularly of order status

MILITARY SERVICE: 6/87-10/92 United States Navy Reserves

Specialization- Gunner’s Mate

Highest Rank Attained- E-4


Sunday School Teacher- 2&3 year olds

Involved in mentoring program as mentor for 8th grade boy

Sound and video operator for Kindergarten and 1st grade worship time

Actor for children’s ministry

Upward basketball coach


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