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Customer Service Representative

Location:
Quezon City, Philippines
Posted:
October 29, 2018

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Resume:

RIZA JEAN Z. GALENZOGA

Email Address: ac7jpb@r.postjobfree.com

Mobile Number: 096*-***-****

Address: #** **** ****** **., ****. Payatas Area A. Quezon City

OBJECTIVES:

To enhance my skill and knowledge thru by your company and assisted with the day-to-day operations of the branch under the truth and excellent serving.

SKILLS SUMMARY:

Ability to learn knowledge and understand of any instruction or work assigned.

Fast learner and willing to undergo trainings and have a patient and can work under pressure.

Initiative to learn and can work independently.

Cooperation to shows my ability to work professionally with the superior and co-employees.

Hard working and dedicated to work as well

Flexible, an effective listening and study skills.

EDUCATIONAL BACKGROUND

June 2010 - March 2013 Polytechnic University of the Philippines

Diploma in Office Management Technology

(Undergraduate)

June 2005 - April 2009 Lagro High School

High School Graduate

June 1999 - March 2005 San Vicente Elementary School

PERSONAL INFORMATION

Age : 26 years of old

Gender : Female

Date of Birth : December 30, 1991

Place of Birth : Antipolo, Marikina City

Religion : Christian

Height : 5’2

Weight : 125 lbs

Talent : Singing, Dancing and Art

Language Spoken : Tagalog, English

TRAINING AND SEMINAR ATTENDED

On the Job Training

Department of Environment and Natural Resources

Forest Management Bureau

Utilization Section is all about how to analyze their memorandum

Doing their other permits about utilization of tree planting.

Filing their inventory of applicants

(April 12 to May 30, 2011)

Technical Education and Skills Development Authority

BARISTA

(Restaurant and coffee shop leading to food and beverage Services)

Promotes coffee consumptions

Determining customer coffee desires

Replenishing coffee bean supply

(July 20 to August 4, 2009)

WORK EXPERIENCES:

RED RIBBON BAKESHOP

Red Ribbon Commonwealth Avenue Quezon City

Production and Service Crew

Offered customer service and order-taking

Can make the lettering for the cake

(March 16 to August 15, 2010)

METRO CUISINE RESTAURANT

Don Amoranto Sampaloc Maynila

Cashier

Waitress

(January 2011 to August 2011)

CELEBRITY SPORTS PLAZA (Interpro Food Specialist)

Delta Dr, Matandang Balara, Quezon City

Customer Service Representative

Food Attendant

Cashier

(February 2013 to November 2013)

NAY LEBANESE RESTAURANT AND LOUNGE (DIFC)

P.O. Box: 116344 Dubai, DIFC, Emirates Financial Towers, Dubai U.A.E

Housekeeping Attendant

(January 22, 2014 to January 22, 2015

CELEBRITY SPORTS PLAZA (Interpro Food Specialist)

Delta Dr, Matandang Balara, Quezon City

Customer Service Representative

Encoding reports

(October 7, 2015 to February 29, 2016)

STAFF ALLIANCE INC.

4th floor Tower 6789, Ayala Avenue, Makati City

METROBANK CARD CORPORATION

Diosdado Macapagal Avenue Corner EDSA Extension Pasay City

4th floor Tower 6789, Ayala Avenue, Makati City

COLLECTIONS STAFF - (May 16, 2016 to December 31, 2016)

July 2016 - Top Outstanding Balance Cured & Kept Amount

August 2016 - Top Outstanding Balance Cured & Kept Amount

Being Balance Conversion

Top Quality Control Monitoring

September 2016 – Top Offering Vax (26 vax)

October 2016 – TOP AGENT

Top Outstanding Balance Cured & Kept Amount

Being Balance Conversion

Being Top Promo Girl (14 Promo)

Perfect Attendance

TELEMARKETING STAFF - ( January 3, 2017 to June 30, 2018)

January to October 2017 - Achieving target campaign Top Performer

MITSUBISHI MOTORS PHILIPPINES CORPORATION AUTO FINANCIAL SERVICES (MMPPC)

38th floor Robinsons Equitable Tower, ADB Ave. Cor. Poveda St., Ortigas Center Pasig City

ADMIN SUPPORT SERVICES – Credit Information (C.I)

(July 25, 2018 to currently)

I hereby certify that the information above is true and correct to the best of my ability knowledge and belief.

Riza Jean Zulla Galenzoga

Applicant Signature



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