Charles W. Marshall
Tinton Falls, NJ *****
email@example.com • 732-***-****
Supply Chain / Operations Manager
Dedicated and established management professional leveraging over two decades’ experience leading seamless operational growth and success. Adept in all facets of purchasing, production, logistics, quality, maintenance, and process engineering. Proven track record of performance optimization and cost reduction, utilizing comprehensive industry expertise to effectively maximize efficiencies and deliver consistently high-quality, timely deliveries.
Proven capacity to operate in independent and team-driven environments. Highly skilled in building and strengthening impactful professional relationships with internal and external teams at all levels of business, promoting strong team dynamics to effectively establish and achieve shared goals.
Areas of Expertise:
Budgeting & Cost Reduction
Vendor Sourcing & Negotiation
YARDI-YES ENERGY MANAGEMENT, Colorado Springs, CO 2/2011 – 9/2018
Coordinate operational scope, financial planning, and personnel management for designated company projects, maintaining comprehensive documentation of all processes and results. Oversee inventory management and equipment purchasing needs at primary warehouse and distribution center, as well as eight remote warehouses. Manage eighteen company service vehicles, encompassing all aspects of registration insurance, AAA, maintenance, repairs, and new vehicle purchase. Collaborate with Legal Department and external insurance companies to streamline assessment and administration of all insurance claims.
Demonstrated proactive leadership managing all aspects of Operations Department, directly overseeing seven maintenance coordinators, two supervisors, and eighteen field technicians and sub-contractors.
Led Annual Company Field Ops Training Meeting, preparing budget and all written training materials.
Prioritized employee safety and hazards awareness; conducted OSHA Safety Training and Safe Driving courses to secure continuous operational compliance to established regulations and standards.
INGERSOLL-RAND COMPANY, Annandale, NJ 2/2002 –6/2010
Demand Planning Manager
Managed all aspects of SIOP processes, driving strategic business development and operational growth through inventory value analysis, minimizing stock-outs, and enhancing overall service levels. Advanced accurate and efficient data management processes by developing demand solutions database. Conducted monthly process review in conjunction with cross-functional management and technical teams, identifying underperforming areas and implementing reliable and sustainable improvements.
Leveraged improved monthly forecasts to optimize SIOP processes and reduce overall inventory by 12%, streamlining accurate, high-quality, and timely deliveries across all plants and distribution centers.
Achieved 89% overall forecasts, 94% service levels, and minimized $10.3M in safety stock in 2009.
Conceptualized and implemented demand plan across three domestic and international manufacturing facilities, leading pneumatic tools/industrial technologies division with total sales of $160M.
Elevated enterprise-wide collaboration by ensuring open channels of communication between sales, marketing, promotional management, manufacturing, operations, and purchasing departments.
Manager of Purchasing / Operations LLADRO, USA INC, Moonachie, NJ
Acknowledged for exceptional leadership and performance; promoted to position of increased scope and authority overseeing operations of 220,000 square foot warehouse yielding over $125M in sales.
Coordinated all aspects of Purchasing, Planning, Forecasting, Warehouse Distribution, Customer Service, Communications, Corporate Real Estate, and Facility Maintenance departments.
Served in project management capacity for several company-wide construction initiatives, planning and leading office and showroom remodels as well as construction of new retail stores.
Cultivated strong professional relationships with key vendors, generating reliable partnership networks to streamline contract negotiations and secure consistently positive supplier experiences.
Manager of Inventory / Distribution LLADRO, USA INC, Moonachie, NJ
Supervised key operations including inventory, budgeting, item forecasting, and purchase order system, managing $104M in total sales and over 2500 SKUs of finished goods.
Strategized and maintained warehouse financial resource allocation, overseeing all department expenditures including personnel overtime and bonus pay to ensure cost-effective operations.
Directed department-wide personnel management and training, monitoring all facets of performance for three supervisors, 45 non-union staff, and three inventory control employees.
Education and Credentials
Bachelor of Arts in History, Business Administration Minor
Monmouth University – West Long Branch, NJ
APICS and Institute of Supply Managers (Past Member)